Leading Assessment for Student Success 1st Edition by Rosie Phillips Bingham, Daniel Bureau, Amber Garrison Duncan, Marilee Bresciani Ludvik ISBN 9781620362235 1620362236

Part One Philosophical Commitments

1. Tenet One: Understand The “ why ” of Assessment

SSAO’s Perspective

Always the Struggle: How to Tell the Story

Why Assessment Matters

Clarifying Our Language and Approaches to Assessment

Conclusion

References

2. Tenet Two: Commit to Student Learning as a Primary Focus

SSAO’s Perspective

Student Learning and Student Affairs Assessment

How College Students Learn

Prior Knowledge and Transfer

Experiential Learning

Integration of Learning

Drafting Learning Outcomes

Models for Assessment

I-E-O Model

Self-Authorship Model

Standards and Frameworks for Assessing Student Learning

The SSAO Role: Applying Frameworks to Assess Learning in Student Affairs

Conclusion

References

Part Two Division Leadership and Culture

3. Tenet Three: Lay the Foundation for a Sustainable Assessment Culture

SSAO’s Perspective

Student Affairs Values: Personalizing Why Culture Change Is Vital

Change the Conversation

Committing to Culture Change

Commitment

Consistency

Connection

Communication

Conclusion

References

4. Tenet Four: Develop Strategies to Engage Staff in a Commitment to Assessment

SSAO’s Perspective

Developing Strategies to Engage Staff in a Commitment to Assessment

Know the Campus Culture

Create Systemic and Systematic Assessment Processes

Tell the Story Through Knowing the Data

Provide Annual Assessment Presentations

Give Rewards and Feedback

Engage in Creative Infusion

Build Trust and

Consider the Ethical Implications of Assessment

Conclusion

References

5. Tenet Five: Implement Accountability and Support Structures to Encourage Assessment

SSAO’s Perspective

Challenge

Motivation as a Vehicle for Challenge

Institutional Examples of Rewards and Recognition

Accountability as a Vehicle for Challenge

Why Accountability Matters

Support

Conclusion

References

6. Tenet Six: Anchor Cultural Change

SSAO’s Perspective

The Four Components of Sustained Assessment Culture in Student Affairs

Commitment

Consistency

Connection

Communication

Conclusion

References

Part Three Sound Assessment Practices

7. Tenet Seven: Develop Assessment Plans

SSAO’s Perspective

Developing Assessment Plans

The Importance of Assessment Plans and Assessment Reports

The SSAO’s Role in Assessment Plans and Reports

Implementing Assessment Plans and Reports

Conclusion

References

Appendix 7.A Assessment Plan Template

Appendix 7.B Assessment Report Template

8. Tenet Eight: Connect Assessment Plans to Institutional and Divisional Goals

SSAO’s Perspective

Linking Assessment Plans to Institutional and Divisional Strategic Plans

Models for Organizational Change

The SSAO’s Role in Strategic Planning

The Language of Strategic Planning

Setting a Course: The Role of Vision and Mission

Connecting Student Affairs to the University Strategic Plan: An Example

SWOT Analysis: Exploring Organizational Identity and External Conditions

Decisions About Measurement and Data Management

Fostering Collaboration and Integrated Planning

Reporting Cycles and Processes

Organizational Culture

Conclusion

References

9. Tenet Nine: Determine The Appropriate Methods for Assessing Programs and Services

SSAO’s Perspective

What to Assess?

Determining Approaches

Selecting Assessment Tools

Direct Evidence

Indirect Evidence

Accurate and Comprehensive Data

Quantitative Rigor

Qualitative Rigor

Rigor for Both Quantitative and Qualitative Methods

Conclusion

References

10. Tenet Ten: Disseminate Data to Leverage Buy-In and Promote Utility to the Campus Community

SSAO’s Perspective

Data Rich, Information Poor

SSAO as Chief Assessment Spokesperson

Information-Sharing: Making Findings Resonate With Stakeholders

Eight Essential Elements for Effective Information-Sharing

Element 1Authenticity

Element 2Know Your Audience

Element 3Present User-Friendly Information

Element 4Use High-Quality Visuals

Element 5Choose Your Outlets Wisely

Element 6Do Not Become “Stale”; Nobody Likes “Old News”

Element 7Make Information Actionable

Element 8Appreciate the Importance of Following Up

Best Practices: Delivering Data, Informing Stakeholders

Briefing Books and Annual Reports

Conclusion

Online Resources

References

Epilogue: Using the Ten Tenets to Navigate Change

Student Centered, Learning Based

Defining Quality of Credentials

Competency-Based Education

Comprehensive Transcripts

Big Data Analytics

Accountability Measures

Looking Forward

Call to Action

References

About the Contributors

Index