Public Service Ethics Individual and Institutional Responsibilities 3rd Edition by James S Bowman, Jonathan P West ISBN 9781032066325 1032066326

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ISBN 10: 1032066326
ISBN 13: 9781032066325
Author: James S Bowman, Jonathan P West

Public Service Ethics Individual and Institutional Responsibilities 3rd Edition Table of contents:

Part I Foundations of Public Service Ethics

1. Pertinence, Practicality, and Poppycock

Pertinence: Reasons to Study Ethics

Personal

Pervasiveness

Professional

Power

Price of Ethical Pitfalls

Practicality: Commitment as a Privilege and Obligation

Poppycock: Myths About Ethics

Ethics as Impossible

Ethics as Unnecessary

Ethics as Simple

Conclusion

Discussion

Exercises

References

Appendix 1.1 Personal Checklist

Appendix 1.2 Book Chapters and NASPAA Professional Competencies in Public Administration

2. Perspectives on Ethics: Macro, Meso, Micro

Levels of Analysis

Macro Level of Analysis: Historical Dimensions

The Study of Knowledge

Political History

Contemporary Research on Levels of Ethics

Meso Level of Analysis: The Organization

Micro Level of Analysis: The Individual

Factors Influencing Meso–Micro Ethics

Leadership

Strategic Policies

Organizational Culture

Individual Characteristics

Case Study 2.1 The Pennsylvania State University Athletic Sex Abuse Scandal

Case Study 2.2 Ethical Dilemmas During the Grenfell Tower Fire

Conclusion

Discussion

Exercises

References

3. Values, Ethics, and Dilemmas

Defining Values

Applying Values in Public Service

Exemplar Profile: Michael Flynn Compromising Values

Exemplar Profile: Alexander Vindman Embodying Values of Honor, Respect, Duty

Defining Ethics, Issues, and Dilemmas

Case Study 3.1 Challenge the Leader

Case Study 3.2 Hypocrisy or Humanity?

Domains of Human Action: Law Versus Free Choice

Social Forces Endangering Ethics

Conclusion

Case Study 3.3 Value Conflicts in World Affairs

Notes

Discussion

Exercises

References

Part II Individual-Centered Approaches to Ethics

4. Moral Development Theory

Kohlberg’s Moral Development Theory: A Rational Approach

Case Study 4.1 Applying Kohlberg’s Stages of Moral Development

Milgram’s Shock and Zimbardo’s Prison Experiments: Ethics Under Pressure

Milgram: Situation Ethics

Zimbardo: The Stanford Prison Experiment

Analysis

Haidt’s Social Intuitionalist Approach

Social Intuitionalism

Moral Foundations Theory

Conclusion

Notes

Discussion

Exercises

References

5. Cognitive Ethics Methods: Result and Rule Problem-Solving Approaches

Approaches to Ethics

A Five-Stage Method for Analyzing Ethical Issues

Attention and Perception

Processing

Action

Evaluation

Case Study 5.1 Utilization of the Kew Gardens Principles

Moral Courage of Conviction: John Lewis

Applying the Five-Stage Method: A Personal and Professional Conflict

Conclusion

Notes

Discussion

Exercises

References

Appendix 5.1 Sensitivity–Intensity Matrix Approach

Appendix 5.2 The Ethical Principles Approach

Case Study 5.2 Applying the Ethical Principles Approach: Playing Poker With a Vendor

Appendix 5.3 Line Drawing

Case Study 5.3 Applying the Line Drawing Method: A Questionable Gift

6. Virtue Theory

Comparing Cognitive and Virtue Ethics

The Vocabulary of Virtue

Exemplar Profile: Donna Shalala

Exemplar Profile: Anthony Fauci

Habituation: The Formation of Character

Virtue Theory Strengths and Weaknesses

Case Study 6.1 Applying Rion’s Ethical Decision-Making Framework: Probing the Conscience

Utility of Virtue Ethics for Managers: Challenge and Response

Conclusion

Notes

Discussion

Exercises

References

7. Conscious Deliberation and Subconscious Action: The Dishonesty of Honest People

Results, Rule, Rectitude: Decision-Making with the Ethics Triad

Utilizing the Ethics Triad

Case Study 7.1 The Ethics Triad: Applying the Rational Approach to a Birthday Invitation

Case Study 7.2 Reopening Schools: A Nurse’s Decision to Quit

Behavioral Ethics

Principles

Bounded Rationality/Bounded Ethicality

System 1/System 2 Thinking

Motivated Reasoning

Framing Effects

Bias and Decision-Making Errors

Monitoring and Sanctions

Organizational Context and Ethical Infrastructure

Countering Biases

Conclusion

Notes

Discussion

Exercises

References

Appendix 7.1 Critiquing Student Case Analyses

Part III Institutional Approaches to Ethics

8. Organizational Ethics

Types of Organizational Strategy

Ethical Infrastructure: Building Blocks in Ethics Management

Case Study 8.1 Applying Philosophical and Behavioral Ethics Approaches: To Follow or Not to Follow Government Hiring Policy

Organizational Structure

Values Statements

Oaths and Codes

Psychological Contracts

Institutionalizing Ethics Cultural Competency

Conclusion

Discussion

Exercises

References

9. Corruption Control

Scope and Magnitude of Corruption Today

Defining Corruption

Causes of Corruption and Evolution of Anticorruption Strategies

Government

Business

Nonprofit Organizations

Individual and Institutional Moral Failure

Individuals

Flint, Michigan Water Crisis

Wells Fargo Scandal

Institutions

Moral Hazard

Turning to Gift Giving

Scandals: Types and Impacts

Types of Scandal

Impacts on

Government Service

Business

Nonprofits

Avenues for Reform

Case Study 9.1 Applying Philosophical and Behavioral Ethics Approaches: Public to Private Approaches to Employment for Similar Work

Conclusion

Notes

Discussion

Exercises

References

Appendix 9.1 The Statutory Rape Case in USA Swimming

10. Whistleblowing in Organizations

Significance of Whistleblowing

Case Study 10.1 Problem-Solver or Troublemaker?

Whistleblower Laws: The Legal Labyrinth

Case Study 10.2 Applying Rational and Behavioral Ethics Approaches: Cooking the Books

Dissent in Organizations

Case Study 10.3 The Silent Whistle

Case Study 10.4 Successful Whistleblowing

Trends in Blowing the Whistle

Conclusion

Notes

Discussion

Exercises

References

Appendix 10.1 The Whistleblower: UN Peacekeeper Sex-Trafficking Scandal

Part IV Issues in Public Service Ethics

11. Ethics and Elected Officials

Ethics and Legislative Decision-Making

Case Study 11.1 Robert Torricelli and the CIA

The Influence of Character and Roles on Elected Officials

Polarization of Politics and Ethical Implications

Negative Campaigning

The Problem of Dirty Hands

Case Study 11.2 Applying Philosophical and Behavioral Ethics Approaches: Interrogation Methods

Presidents and Truthfulness

The Influence of Citizens and the Media on Politicians

Case Study 11.3 Applying Philosophical and Behavioral Ethics Approaches: A Transgender City Manager

Conclusion

Note

Discussion

Exercises

References

Appendix 11.1 Ethics Committees

12. Organizational Gaming and Performance Measurement

Duplicity Pressures

Case Study 12.1 Organizational Cheating in Education

Case Study 12.2 Gaming the System—College Cheating Scandal

Types of Gaming

Ratchet Effects

Output Distortion

Output Tunnel Vision

Cherry Picking

Favorable Focus

Cutting Corners

Cheating, Politicians, and Public Opinion

Ethically Evaluating and Minimizing Cheating

Case Study 12.3 Applying Philosophical and Behavioral Ethics Approaches: Electronic Surveillance in the Workplace

Conclusion

Note

Discussion

Exercises

References

13. At-Will Employment

The Employment At-Will Doctrine

Historical Development

Contemporary Reform

Applying the Ethics Triad to At-Will Employment

Results-Based Analysis

In Support of At-Will Employment

In Opposition to At-Will Employment

Rule-Based Analysis

In Support of At-Will Employment

In Opposition to At-Will Employment

Virtue-Based Analysis

In Support of At-Will Employment

In Opposition to At-Will Employment

Summary and Conclusion

Notes

Discussion

Exercises

References

14. To “Re-Hatch” Public Employees or Not?

Background

Method

Findings

Results-Based Analysis

In Support of “Re-Hatching” Employees

In Opposition to “Re-Hatching” Employees

Rule-Based Analysis

In Support of “Re-Hatching” Employees

In Opposition to “Re-Hatching” Employees

Virtue-Based Analysis

In Support of “Re-Hatching” Employees

In Opposition to “Re-Hatching” Employees

Summary and Conclusion

Notes

Discussion

Exercise

References

Part V Future History

15. Choices and Strategies for the Years Ahead

Moral Grandeur

Moral Decay

The Nature of White-Collar Crime

Corporate

Government

Nonprofits

Confronting White-Collar Crime

New Challenges: There Is a Dawn in Every Darkness

Guidelines for Ethical Conduct

Case Study 15.1 Applying Rational and Philosophical Ethics Approaches: Drones in Domestic Law Enforcement

Notes

Discussion

Exercises

References

Appendix 15.1 Sample Graduate Student Action Plan

Index

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Tags: James S Bowman, Jonathan P West, Public Service, Institutional Responsibilities