Essential Guide to Operations Management: Concepts and Case Notes 2nd Edition by David Forrester Bamford, Paul Forrester, Iain Reid ISBN 1234567890  9781032324265

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ISBN 10: 1234567890
ISBN 13: 9781032324265
Author: David Forrester Bamford 

The revised and updated second edition of the popular and practical guide to contemporary operations management – now featuring a new chapter on managing sustainable supply networks.

The Essential Guide to Operations Management explores fundamental operations management principles and shows how they are applied in real-life situations in both the services and manufacturing sectors. It adapts a strategic stance by providing a framework for effective decision-making: determining operations strategies; designing processes, products and work organisations; managing change through effective project management and technology transfer; exploring contemporary approaches to operations planning and control; and then managing quality and improvement strategies. As such, it addresses the needs of practising managers, postgraduate MBA and MSc students and final-year undergraduates in advanced operations management elective courses.

The Essential Guide to Operations Management: Concepts and Case Notes, Second Edition, is supported by updated case studies throughout and online support materials for lecturers.

Essential Guide to Operations Management: Concepts and Case Notes 2nd Table of contents:

1 Operations Management in Context

2 Designing Business Processes

3 Developing Service and Product Value

4 Operations Management and Digital Transformation

5 Controlling Enterprise Resources

6 Lean and Resilient Operations

7 Managing Sustainable Supply Networks

8 Managing Operations Strategically

9 Managing Quality Systems

10 Improving Global Operations

11 Operations Management in Practice

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