Airimagination: Extending the Airline Business Boundaries 1st Edition Nawal K. Taneja

Airimagination: Extending the Airline Business Boundaries 1st Edition Nawal K. Taneja – Ebook Instant Download/Delivery ISBN(s): 9781003332824 ,100333282X

Product details:

• ISBN 10: 100333282X
• ISBN 13: 9781003332824
• Author: Nawal K. Taneja

Airimagination: Extending the Airline Business Boundaries raises some thought-provoking questions and provides a direction for practical solutions. For example, what if airlines developed products and services that finally meet end-to-end needs of customers seamlessly by collaborating in the value-adding open ecosystems, using platforms that facilitate effective engagement with both “digital and nondigital” customers and employees in real time and at each touch point? Ironically, the current time is an advantage for some airlines as they already have had to deal with a deep and wide disruption caused by the pandemic, leading operations to start from ground zero.

Table contents:

1. Chapter 1 What if airlines adapted to consumer lifestyle changes?
2. Chapter 2 What if airline products were reengineered?
3. Chapter 3 What if airlines rethought their revenue approach?
4. Chapter 4 What if airlines reimagined and redefined customer experience?
5. Chapter 5 What if the aviation industry contributed no carbon emissions?
6. Chapter 6 What if airlines could do more with less?
7. Chapter 7 What if airlines could truly differentiate themselves?
8. Chapter 8 Thought Leadership Pieces

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