Employee Training and Development 9th Edition by Raymond Noe ISBN 9781265599652 1265599653

Employee Training and Development 9th Edition by Raymond Noe – Ebook PDF Instant Download/Delivery: 9781265599652 ,1265599653
Full download Employee Training and Development 9th Edition after payment

Product details:

ISBN 10: 1265599653
ISBN 13: 9781265599652
Author: Raymond Noe

Employee Training and Development 9th Edition Table of contents:

PART ONE THE CONTEXT FOR TRAINING AND DEVELOPMENT

Chapter One Introduction to Employee Training and Development

Introduction

Training and Development: Key Components of Learning

Designing Effective Training

Overcoming the Flaws of the ISD Model

The Forces Influencing Working and Learning

Economic Cycles

Globalization

Increased Value Placed on Intangible Assets and Human Capital

Focus on Link to Business Strategy

Changing Demographics and Diversity of the Workforce

Talent Management

Customer Service and Quality Emphasis

New Technology

High-Performance Work Systems

Snapshot of Training Practices

Training Facts and Figures

Training Investment Leaders

Roles, Capabilities, Positions, and Salaries of Training Professionals

Who Provides Training?

Who Is in Charge of Training?

Preparing to Work in Training

Key Terms

Discussion Questions

Application Assignments

Case Zappos: Facing Competitive Challenges

Endnotes

Chapter Two Strategic Training

Introduction

The Evolution of Training: From an Event to Learning

Learning as a Strategic Focus

The Learning Organization

Implications of Learning for Human Capital Development

The Strategic Training and Development Process

Business Strategy Formulation and Identification

Identify Strategic Training and Development Initiatives That Support the Strategy

Provide Training and Development Activities Linked to Strategic Training and Development Initiatives

Identify and Collect Metrics to Show Training Success

Examples of the Strategic Training and Development Process

Organizational Characteristics That Influence Training

Company Size

Roles of Employees and Managers

Top Management Support

Integration of Business Units

Global Presence

Business Conditions

Other HRM Practices

Strategic Value of Jobs and Employee Uniqueness

Extent of Unionization

Training Needs in Different Strategies

Models of Organizing the Training Department

The Corporate University (Corporate Training Universities)

Creating a Corporate University

Business-Embedded Learning Function

Learning, Training, and Development from a Change Model Perspective

Marketing Training and Creating a Brand

Outsourcing Training

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Learning at iCIMS

Endnotes

Case 1: Learning in Practice: “Alexa, Tell Me About Learning at Amazon.com, Inc.”

PART TWO DESIGNING TRAINING

Chapter Three Needs Assessment

Introduction

Why Is Needs Assessment Necessary?

Who Should Participate in Needs Assessment?

Methods Used in Needs Assessment

The Needs Assessment Process

Organizational Analysis

Person Analysis

The Process for Person Analysis

Task Analysis

Competency Models

Scope of Needs Assessment

Needs Assessment in Practice

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Identifying Training Needs at the U.S. Department of Agriculture’s Animal Plant and Health Inspection Service (APHIS)

Endnotes

Chapter Four Learning and Transfer of Training

Introduction

What Is Learning? What Is Learned?

Learning Theories

Reinforcement Theory

Social Learning Theory

Goal Theories

Need Theories

Expectancy Theory

Adult Learning Theory

Information Processing Theory

Transfer of Training Theory

Theory of Identical Elements

Stimulus Generalization Approach

Cognitive Theory of Transfer

The Learning Process

Mental and Physical Processes

Learning Cycles and Styles

Implications of the Learning Process and Transfer of Training for Instruction

Instructional Emphasis for Learning Outcomes

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Revised Training for the U.S. Navy

Endnotes

Chapter Five Program Design

Introduction

Considerations in Designing Effective Programs

Selecting and Preparing the Training Site

Choosing Trainers

How Trainers Can Make the Training Site and Instruction Conducive to Learning

Curriculum, Course, and Lesson Design

Curriculum Road Map

Converting In-Person to Online Learning

Program Design Implications for Transfer of Training

Determine Focus: Near versus Far Transfer

Encourage Self-Management

Encourage Manager Support for Training

Peer Support

Opportunity to Use Learned Capabilities

Technological Support

Content Curation: Keeping Training Content Up-to-Date, Organized, and Accessible

How to Choose a Vendor or Consultant for Training Services

Using Knowledge Management for Learning and Transfer of Training

Keys for Effective Knowledge Management

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Designing Effective Sales Training at Harrison Pharmaceuticals

Endnotes

Chapter Six Training Evaluation

Introduction

Reasons for Evaluating Training

Formative Evaluation

Summative Evaluation

Overview of the Evaluation Process

Outcomes Used in the Evaluation of Training Programs

Reaction Outcomes

Learning or Cognitive Outcomes

Behavior and Skill-Based Outcomes

Affective Outcomes

Results

Return on Investment

Determining Whether Outcomes Are Appropriate

Relevance

Reliability

Discrimination

Practicality

Evaluation Practices

Which Training Outcomes Should Be Collected?

Evaluation Designs

Threats to Validity: Alternative Explanations for Evaluation Results

Types of Evaluation Designs

Considerations in Choosing an Evaluation Design

Determining Return on Investment

Determining Costs

Determining Benefits

Example of a Cost-Benefit Analysis

Other Methods for Cost-Benefit Analysis

Practical Considerations in Determining ROI

Success Cases and Return on Expectations

Measuring Human Capital and Training Activity

Big Data and Workforce Analytics

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Training Relationship Managers at KCB Group

Endnotes

Case 2: Learning in Practice: Learning Online at PepsiCo

PART THREE TRAINING AND DEVELOPMENT METHODS

Chapter Seven Traditional Training Methods

Introduction

Presentation Methods

Lecture

Audiovisual Techniques

Hands-on Methods

On-the-Job Training

Apprenticeship

Simulations

Case Studies

Business Games

Role Plays

Behavior Modeling

Group Building Methods

Adventure Learning

Team Training

Action Learning

Choosing a Training Method

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Developing Leadership at Farm Bureau Financial Services

Endnotes

Chapter Eight Technology-Based Training Methods

Introduction

Technology’s Influence on Training and Learning

Technology Facilitates Collaboration

Technology Creates a Dynamic Learning Environment

Technology Gives Learners Control

Computer-Based Training, Online Learning, Web-Based Training, and E-Learning

Potential Features of Online Learning

Advantages of Online Learning

Effectiveness of Online Learning

Developing Effective Online Learning

Needs Assessment

Creating a Positive Online Learning Experience

Learner Control

Provide Time and Space for Online Learning

Technology for Collaboration and Linking

Massive Open Online Courses

Social Media: Wikis, Blogs, Microblogs, and Social Networks

Blended Learning

Simulations and Games

Augmented Reality

Mobile Technology and Learning

Adaptive Training

Distance Learning

Technologies for Training Support: Artificial Intelligence, Expert Systems, and Performance Support

Artificial Intelligence

Electronic Performance Support Systems

Learning Management Systems: Systems for Training Delivery, Support, and Administration

Choosing New Technology Training Methods

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Training Customer Service Team Members at Valvoline Instant Oil Change

Endnotes

Chapter Nine Employee Development and Career Management

Introduction

The Relationship Among Development, Training, and Careers

Development and Training

Development and Careers

Development Planning Systems

Self-Assessment

Reality Check

Goal Setting

Action Planning

Examples of Career Development Systems

Approaches to Employee Development

Formal Education

Assessment

Job Experiences

Interpersonal Relationships

Special Topics in Employee Development: Succession Planning, Developing Dysfunctional Managers, and Onboarding

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Mentoring at Roscoe Property Management (RPM)

Endnotes

Case 3: Learning in Practice: Building a Workforce at Huntington Ingalls Industries

PART FOUR SOCIAL RESPONSIBILITY AND THE FUTURE

Chapter Ten Social Responsibility: Legal Issues, Managing Diversity, and Career Challenges

Introduction

Training Partnerships

Joint Union-Management Programs

Legal Issues and Managing a Diverse Workforce at Home and Abroad

Legal Issues

Managing Workforce Diversity and Ensuring Equity and Inclusion

Melting the Glass Ceiling

Cross-Cultural Preparation

Steps in Cross-Cultural Preparation

Career Challenges Facing the Workforce

Work-Life Balance

Career Paths and Dual Career Paths

Dual Career Path

Career Recycling

Job Hopping

Coping with Career Breaks

Coping with Job Loss

Meeting the Needs of Older Workers

Preretirement Socialization

Retirement

Early Retirement Programs

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Black Professionals at Coca-Cola

Endnotes

Chapter Eleven The Future of Training and Development

Introduction

Automatization of Work

Greater Need for Digital Literacy and Closing the Skills Gap

Increased Use of New Technologies for Training Delivery and Instruction

Breakthroughs in Neuroscience About Learning

Faster Training Design Using Key Stakeholders

Increased Use of Just-In-Time Learning and Performance Support

Increased Emphasis on Using Big Data to Show How Learning Helps the Business

Implications of Future Trends for Trainers’ Skills and Competencies

Summary

Key Terms

Discussion Questions

Application Assignments

Case: Robots Make the Choice Cuts at Tyson Foods

Endnotes

Case 4: Learning in Practice: Eastern Bankshares Diversity Efforts

Glossary

Name Index

Company Index

Subject Index

People also search for Employee Training and Development 9th Edition:

    
introduction to employee training and development pdf
    
noe ra 2017 employee training and development
    
employee training and development 9th edition
    
employee training and development pdf
    
employee training and development 9th edition pdf

Tags:

Raymond Noe,Employee Training,Development