Foundations of Library Services An Introduction for Support Staff 2nd Edition by Hali R. Keeler 153813568X 9781538135662

Foundations of Library Services An Introduction for Support Staff 2nd Edition Hali R. Keeler – Ebook Instant Download/Delivery ISBN(s): 9781538135686,9781538135662,153813568X,1538135663,2020040515,2020040516

Product details:

• ISBN 10: 153813568X
• ISBN 13:9781538135662
• Author:Hali R. Keeler

Trained library support staff play a critical role in assisting the user in locating and interpreting the resources available in libraries. To do so requires the knowledge and practice of library missions and roles in different types of libraries and the delivery of that information to an increasingly diverse clientele. The plethora of resources available today requires that support staff understand and implement the basic principles of information services as well as the responsibility and relationships among library departments and functional areas.

Table contents:

CHAPTER 1 Library Services Today
CHAPTER 2 Acquisitions, Collection Development, and Classification
CHAPTER 3 Special Collections and Nonbook Materials
CHAPTER 4 Circulation Services
CHAPTER 5 Reference Services, Reader’s Advisory, and Reserves
CHAPTER 6 Resource Sharing
CHAPTER 7 Twenty-First Century Library Customer Service
CHAPTER 8 Customer Service to Youth
CHAPTER 9 Customer Service to Older Adults
CHAPTER 10 Customer Service to Patrons with Special Needs
CHAPTER 11 Customer Service to Patrons with Challenges and Related Issues
CHAPTER 12 Library Programming and Public Relations
CHAPTER 13 Intellectual Freedom and Censorship
CHAPTER 14 The Freedom to Read
CHAPTER 15 Children and Intellectual Freedom

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