Improve Your Communication Skills How to Build Trust Be Heard and Communicate with Confidence 6th Edition by Alan Barker – Ebook PDF Instant Download/Delivery: 9781398605909,1398605905
Full download Improve Your Communication Skills How to Build Trust Be Heard and Communicate with Confidence 6th Edition after payment
Product details:
ISBN 10: 1398605905
ISBN 13: 9781398605909
Author: Alan Barker
Improve Your Communication Skills How to Build Trust Be Heard and Communicate with Confidence 6th Edition Table of contents:
01 What is communication?
The transmission model
Pattern-matching: The secret of understanding
Communication: A new definition
Conversation: The currency of communication
02 What’s your communication style?
Communication style questionnaire
Understanding your communication profile
Four communication styles
Understanding others’ styles
Body language: Non-verbal communication
Adapting our communication style
The uses of conversation
03 Seven ways to improve your conversations
Clarify your objective
Structure your thinking
Manage your time
Find common ground
Move beyond argument
Summarize often
Use visuals
04 The skills of enquiry
Paying attention
Treating the speaker as an equal
Cultivating ease
Encouraging
Asking quality questions
Rationing information
Giving positive feedback
05 The skills of persuasion
Character, logic and passion
What’s the big idea?
Arranging your ideas logically
Expressing your ideas
Remembering your ideas
Delivering effectively
06 Storytelling and the uses of narrative
What is a story?
How stories work
How to tell a good story
Using narrative to explain
Using narrative to persuade
07 Making a presentation
Preparing for the presentation
Managing the material
Controlling the audience
Looking after yourself
Answering questions
08 Putting it in writing
Thinking like a reader
Making reading easier
How sentences work
Bringing your writing to life
09 Tough conversations
Six tough conversations
What makes conversations tough?
How we make tough conversations tougher
Three steps toward
People also search for Improve Your Communication Skills How to Build Trust Be Heard and Communicate with Confidence 6th Edition:
books to read to improve your communication skills
101 ways to improve your communication skills instantly pdf
how to improve your personality and communication skills
how can you improve your communication skills provide practical suggestions
develop your communication skills quote
Tags: Alan Barker, Communication Skills, Build Trust, Communicate, Confidence