Project Management 2 0 Leveraging Tools Distributed Collaboration and Metrics for Project Success 1st Edition by Harold Kerzner ISBN 9781119000280 1119000289

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ISBN 10: 1119000289
ISBN 13: 9781119000280
Author: Harold Kerzner

Get connected and improve outcomes with a more modern approach to project management

Project Management 2.0 tackles the new emerging approach and toolset for practicing project management in a virtual world. Author Harold Kerzner is recognized as the thought leader in project management, and in this book, he shows how PM 2.0 offers better outcomes with a focus on new tools, better governance, improved collaboration, and more meaningful reporting using KPIs, metrics, and dashboards. This full color guide explores the impact PM 2.0 changes are having on organizations around the world, and provides a detailed comparison with PM 1.0 to help practitioners adopt new techniques and tools to use within their existing project management approach.

At its core, PM 2.0 recognizes that a new generation of workers grew up in a Web 2.0 world of web-based project management tools that allow virtual or distributed teams to work together much more closely than in the past. Advances in technology and information flow have shown that traditional project management techniques are ineffective for many of today’s projects. This book offers an alternative with PM 2.0, an updated approach that aligns more closely with the modern workflow.

• Discover the new project management tools that are changing the workflow
• Learn how to improve collaboration with stakeholders
• Explore new ideas and processes for better project governance
• Achieve more meaningful information reporting with traditional tools

Project management is an integral component of successful business operations. With today’s technology, teams are no longer limited by distance or time zones – so why are they being managed with approaches that are? This book provides a framework more relevant to the way people work today. For the project manager looking to increase efficiency and improve outcomes, Project Management 2.0 provides the information and tools that can make it happen.

Project Management 2 0 Leveraging Tools Distributed Collaboration and Metrics for Project Success 1st Edition Table of contents:

CHAPTER 1: PROJECT MANAGEMENT 2.0

1.0 INTRODUCTION: CHANGING TIMES

1.1 CHARACTERISTICS OF PM 1.0

1.2 OTHER CRITICAL ISSUES WITH PM 1.0

1.3 PROJECT MANAGEMENT 2.0

1.4 CRITICISM OF PM 2.0

1.5 PROJECT MANAGEMENT 2.0: TECHNOLOGICAL BLESSING OR CURSE?

1.6 POLICING PM 2.0

1.7 WORKING WITH STAKEHOLDERS IN PM 2.0

1.8 FINDING THE INFORMATION

1.9 PERCENT COMPLETE DILEMMA

1.10 INFORMATION OVERLOAD

1.11 CUSTOMER SATISFACTION HEADACHE

1.12 DETERMINING PROJECT HEALTH

1.13 DASHBOARD RULES FOR DISPLAYING DATA

1.14 REDUCTION IN COST OF PAPERWORK

1.15 REDUCTION IN EXECUTIVE MEDDLING

1.16 PROJECT MANAGEMENT SKILLS

1.17 CONTINGENCY PLANNING

DISCUSSION QUESTIONS

CHAPTER 2: A PEEK INTO THE FUTURE OF PROJECT MANAGEMENT

2.0 CHANGING TIMES

2.1 IMPACT OF RECESSIONS

2.2 EXECUTIVE VIEW OF PROJECT MANAGEMENT

2.3 ENGAGEMENT PROJECT MANAGEMENT

2.4 GROWTH OF MORE COMPLEX PROJECTS

2.5 NEED FOR ADDITIONAL METRICS

2.6 NEW DEVELOPMENTS IN PROJECT MANAGEMENT

2.7 PROJECT MANAGER’S TOOL BOX

2.8 NEED FOR CONTINUOUS IMPROVEMENT

2.9 CONCLUSIONS

DISCUSSION QUESTIONS

CHAPTER 3: UNDERSTANDING SUCCESS AND FAILURE

3.0 INTRODUCTION

3.1 PROJECT MANAGEMENT—EARLY YEARS: 1945–1960

3.2 PROJECT MANAGEMENT BEGINS TO GROW: 1970–1985

3.3 GROWTH IN COMPETING CONSTRAINTS

3.4 RULE OF INVERSION

3.5 GROWTH IN MEASUREMENT TECHNIQUES

3.6 TRADE-OFFS

3.7 PUTTING TOGETHER COMPONENTS OF SUCCESS

3.8 NEW DEFINITION OF SUCCESS

3.9 UNDERSTANDING PROJECT FAILURE

3.10 CAUSES OF PROJECT FAILURE

DISCUSSION QUESTIONS

CHAPTER 4: VALUE-DRIVEN PROJECT MANAGEMENT

4.0 INTRODUCTION

4.1 UNDERSTANDING TODAY’S VIEW OF VALUE

4.2 VALUE MODELING

4.3 VALUE AND LEADERSHIP CHANGES FOR PM 2.0

4.4 VALUE-BASED TRADE-OFFS

4.5 NEED FOR VALUE METRICS

4.6 CREATING A VALUE METRIC

4.7 DISPLAYING VALUE METRICS IN A DASHBOARD

4.8 SELECTING VALUE ATTRIBUTES

4.9 ADDITIONAL COMPLEXITIES WITH VALUE METRICS

DISCUSSION QUESTIONS

CHAPTER 5: GROWING IMPORTANCE OF METRICS WITH PM 2.0

5.0 INTRODUCTION

5.1 ENTERPRISE RESOURCE PLANNING

5.2 NEED FOR BETTER PROJECT METRICS

5.3 CAUSES FOR LACK OF SUPPORT FOR METRICS MANAGEMENT

5.4 CHARACTERISTICS OF A METRIC

5.5 METRICS SELECTION

5.6 KEY PERFORMANCE INDICATORS

5.7 DASHBOARDS AND SCORECARDS

5.8 BUSINESS INTELLIGENCE

5.9 GROWTH IN DASHBOARD INFORMATION SYSTEMS

5.10 SELECTING AN INFOGRAPHICS DESIGNER

5.11 PROJECT HEALTH CHECK METRICS

5.12 MAINTAINING PROJECT’S DIRECTION

5.13 METRICS AND VIRTUAL TEAMS

5.14 METRIC MANIA

5.15 METRIC TRAINING SESSIONS

5.16 METRIC OWNERS

5.17 ANSWERING METRIC QUESTIONS

DISCUSSION QUESTIONS

CHAPTER 6: PROJECT MANAGEMENT METHODOLOGIES: 1.0 VERSUS 2.0

6.0 INTRODUCTION

6.1 PM 2.0 DEFINITION OF PROJECT MANAGEMENT EXCELLENCE

6.2 NEED FOR A METHODOLOGY

6.3 NEED FOR AN ENTERPRISEWIDE METHODOLOGY

6.4 BENEFITS OF A STANDARDIZED METHODOLOGY

6.5 CRITICAL COMPONENTS

6.6 FROM METHODOLOGIES TO FRAMEWORK

6.7 LIFE-CYCLE PHASES

6.8 DRIVERS FOR PM 2.0 CLIENT-CENTERED FLEXIBILITY

6.9 UNDERSTANDING MOVING TARGETS

6.10 NEED FOR CLIENT-SPECIFIC METRICS

6.11 BUSINESS CASE DEVELOPMENT

6.12 VALIDATING ASSUMPTIONS

6.13 DESIGN FREEZES

6.14 CUSTOMER APPROVALS

6.15 AGILE PROJECT MANAGEMENT METHODOLOGY

6.16 IMPLEMENTING METHODOLOGY

6.17 IMPLEMENTATION BLUNDERS

6.18 OVERCOMING DEVELOPMENT AND IMPLEMENTATION BARRIERS

6.19 USING CRISIS DASHBOARDS WITH METHODOLOGIES

6.20 SHUTTING DOWN THE PROJECT

DISCUSSION QUESTIONS

CHAPTER 7: PROJECT GOVERNANCE

7.0 INTRODUCTION

7.1 NEED FOR GOVERNANCE

7.2 DEFINING PROJECT GOVERNANCE

7.3 PROJECT VERSUS CORPORATE GOVERNANCE

7.4 ROLES, RESPONSIBILITIES, AND DECISION-MAKING AUTHORITY

7.5 GOVERNANCE FRAMEWORKS

7.6 THREE PILLARS OF PROJECT GOVERNANCE

7.7 MISINTERPRETATION OF INFORMATION

7.8 FILTERING THE INFORMATION

7.9 UNDERSTANDING POLITICS IN PROJECT ENVIRONMENT

7.10 MANAGING GLOBAL STAKEHOLDER RELATIONS

7.11 FAILURE OF PROJECT GOVERNANCE

7.12 SAVING DISTRESSED PROJECTS

DISCUSSION QUESTIONS

CHAPTER 8: ROLE OF PROJECT MANAGER IN STRATEGIC PLANNING AND PORTFOLIO MANAGEMENT

8.0 INTRODUCTION

8.1 WHY STRATEGIC PLANS OFTEN FAIL

8.2 PROJECT MANAGEMENT: EXECUTIVE PERSPECTIVE

8.3 STRATEGIC PLANNING: PROJECT MANAGEMENT PERSPECTIVE

8.4 GENERIC STRATEGIC PLANNING

8.5 BENEFITS OF PROJECT MANAGEMENT

8.6 DISPELLING MYTHS

8.7 WAYS THAT PROJECT MANAGEMENT HELPS STRATEGIC PLANNING

8.8 TRANSFORMATIONAL PROJECT MANAGEMENT LEADERSHIP

8.9 PROJECT MANAGER’S ROLE IN PORTFOLIO MANAGEMENT

8.10 VALUE MANAGEMENT AND BENEFITS REALIZATION

8.11 BENEFITS REALIZATION METRICS

8.12 PORTFOLIO MANAGEMENT GOVERNANCE

DISCUSSION QUESTIONS

CHAPTER 9: R&D PROJECT MANAGEMENT

9.0 INTRODUCTION

9.1 ROLE OF R&D IN STRATEGIC PLANNING

9.2 PRODUCT PORTFOLIO ANALYSIS

9.3 MARKETING INVOLVEMENT WITH R&D PROJECT MANAGERS

9.4 PRODUCT LIFE CYCLES

9.5 R&D PROJECT PLANNING ACCORDING TO MARKET SHARE

9.6 CLASSIFICATION OF R&D PROJECTS

9.7 RESEARCH VERSUS DEVELOPMENT

9.8 R&D RATIO

9.9 OFFENSIVE-VERSUS-DEFENSIVE R&D

9.10 MODELING R&D PLANNING FUNCTION

9.11 PRIORITY SETTING

9.12 CONTRACT R&D

9.13 NONDISCLOSURE AGREEMENTS, SECRECY AGREEMENTS, AND CONFIDENTIALITY AGREEMENTS

9.14 GOVERNMENT INFLUENCE

9.15 SOURCES OF IDEAS

9.16 ECONOMIC EVALUATION OF PROJECTS

9.17 R&D PROJECT READJUSTMENTS

9.18 PROJECT TERMINATION

9.19 TRACKING R&D PERFORMANCE

DISCUSSION QUESTIONS

CHAPTER 10: PROBLEM SOLVING AND DECISION MAKING1

10.0 INTRODUCTION

10.1 UNDERSTANDING CONCEPTS

10.2 PROJECT ENVIRONMENT: ITS IMPACT ON PROBLEM SOLVING AND DECISION MAKING

10.3 CONCEPTUAL PROBLEM-SOLVING AND DECISION-MAKING PROCESS

10.4 IDENTIFYING AND UNDERSTANDING A PROBLEM

10.5 GATHERING PROBLEM-RELATED DATA

10.6 ANALYZING DATA

10.7 DEVELOPING ALTERNATIVE SOLUTIONS

10.8 PROBLEM-SOLVING TOOLS AND TECHNIQUES

10.9 CREATIVITY AND INNOVATION

10.10 DECISION MAKING: SELECTING BEST SOLUTION

10.11 DECISION MAKING: TOOLS AND METHODS

10.12 EVALUATING DECISION AND TAKING CORRECTIVE ACTION

DISCUSSION QUESTIONS

CHAPTER 11: NEED FOR PROJECT MANAGEMENT

11.0 BACKGROUND TO PROJECT MANAGEMENT MATURITY MODELS

11.1 SOME BENEFITS OF USING A MATURITY MODEL

11.2 DETERMINING AMOUNT OF MATURITY NEEDED

11.3 GETTING STARTED

11.4 THINGS CAN GO WRONG

11.5 CHOOSING RIGHT MATURITY MODEL

11.6 ESTIMATING TIME TO REACH MATURITY

11.7 STRATEGIC PLANNING FOR PROJECT MANAGEMENT MATURITY

11.8 PROJECT MANAGEMENT MATURITY MODEL

11.9 PM 2.0 INPUT INTO PMMM

DISCUSSION QUESTIONS

CHAPTER 12: USING THE PMO TO SPEARHEAD PM 2.0

12.0 INTRODUCTION

12.1 TRADITIONAL PROJECT OFFICE

12.2 TRADITIONAL PMO

12.3 IMPLEMENTATION RISKS

12.4 SPECIALIZED PMO

12.5 STRATEGIC PMO

12.6 NETWORKING PMOS

12.7 TRUST OF PROJECT GOVERNANCE

12.8 WAYS A PMO CAN FAIL

DISCUSSION QUESTIONS

INDEX

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Tags: Harold Kerzner, Project Management, Leveraging Tools, Metrics, Project Success