The Negotiation Handbook 2nd Edition by Andrea Cordell – Ebook PDF Instant Download/Delivery: 0815375557 ,9780815375555
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Product details:
ISBN 10: 0815375557
ISBN 13: 9780815375555
Author: Andrea Cordell
The Negotiation Handbook 2nd Edition Table of contents:
PHASE 1Preparation
1 Negotiation strategy
2 Negotiation team
3 Negotiation agenda
4 Negotiation SWOT analysis
PHASE 2Relationship building
5 Building rapport
6 Body language
7 Neuro-Linguistic Programming (NLP)
8 Eye accessing
PHASE 3Information gathering
9 Questioning techniques
10 BATNA
11 ZOPA
12 Negotiation goals and targets
PHASE 4Information using
13 Tradeables and straw issues
14 First offer
15 Negotiation power
16 Personalities
PHASE 5Bidding
17 Persuasion methods
18 Negotiation tactics
19 Emotional intelligence
20 Influencing
PHASE 6Closing the deal
21 Thomas-Kilmann Conflict Mode Instrument
22 Subliminal linguistics
23 Summarising and ratification
24 Game theory
PHASE 7Implementing the deal
25 Negotiation evaluation
26 Kolb’s experiential learning cycle
27 Cultural dimensions
28 Handover and contract management
Templates
Bibliography and suggested further reading
Index
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