Improving Healthcare Through Advocacy A Guide for the Health and Helping Professions 1st Edition by Bruce S Jansson ISBN 1118044150 9780470505298

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ISBN 10: 1118044150
ISBN 13: 9780470505298
Author: Bruce S Jansson

Improving Healthcare Through Advocacy A Guide for the Health and Helping Professions 1st Edition Table of contents:

Chapter 1: Embedding Advocacy in the U.S. Health System

Seven Problems Commonly Encountered by HealthCare Consumers

Advocacy

Scenarios and Vignettes

Resurgence of Interest in Case and Policy Advocacy

Advocacy from Outside the Health System

Advocacy as an Underground Activity

Advocacy as an Ethical Imperative

A Philosophical Premise

An Outline of This Book

Online Materials Relevant to This Chapter

Chapter 2: How the U.S. Health System Contributes to Consumers’ Seven Problems

The Poor Law Tradition

Emphasis on Technology

Entrepreneurialism

Insufficient Emphasis on Prevention

Lack of Diversity in Medical Personnel

Uneven Acceptance of a Biopsychosocial Framework

Medical Silos and Insular Care

From History to Case and Policy Advocacy

Online Materials Relevant to This Chapter

Chapter 3: An Advocacy Practice Framework

Brief Overview of Case-Advocacy Interventions

Eight Case-Advocacy Tasks

Task #1: Reading the Context

Task #2: Triage

Task #3: Allocating Case Advocacy Services

Task #4: Diagnosing Task

Task #5: The Strategizing Task

Task #6: Implementing Case-Advocacy Strategy

Task #7: Assessing Advocacy Interventions

Task #8: Progressing to Policy Advocacy

Case Advocacy for a Very Sick Child

Summary

Chapter 4: Case Advocacy Skills

Four Skills for Reading the Advocacy Context (Task #1)

Four Skills for Case-Advocacy Triage (Task #2)

Four Skills for Allocating Case-Advocacy Services (Task #3)

Four Skills for the Diagnosing Task (Task #4)

Four Skills for the Strategizing Task (Task #5)

Four Skills for the Implementing Task (Task # 6)

Four Skills for the Assessing Task (Task #7)

Four Skills for the Progression Task (Task #8)

Two Skills in More Detail

The Nature of Influence

Empowering Consumers

Empowerment (Continued)

Advocacy with Respect to Seven Consumer Problems

Chapter 5: Advocacy to Protect Consumers’ Ethical Rights

Promoting Ethical Conduct in Healthcare

The Policy and Regulatory Thicket for Promoting Ethical Conduct

Obtaining Skills in Ethical Reasoning at the Case Level

Nineteen Scenarios Encountered by Case Advocates

Summary

Moving From Case-Advocacy Scenarios to Broader Policy Issues

Online Materials Relevant to this Chapter

Chapter 6: Advocacy to Improve Consumers’ Quality of Care

A Definition of “Quality HealthCare”

General Criticisms of the Success of U.S. Healthcare in Addressing Physiological Illnesses

The Policy and Regulatory Thicket as It Pertains to Quality of Care

Fifteen Scenarios Encountered by Consumers with Respect to Quality of Care

Online Materials Relevant to This Chapter

Progressing from Case Advocacy to Policy Advocacy to Enhance Quality of Care

Chapter 7: Advocacy to Promote Culturally Competent Health Services

Conceptualizing Cultural Competency

What It Means to Be Culturally Competent: A Conceptual Framework

The Case for Providing Culturally Competent Services

The Policy and Regulatory Thicket

Ten Scenarios Pertaining to Culturally Incompetent Services

Policy Advocacy to Promote the Cultural Competency of the Health System

Moving from Case Advocacy Scenarios to Broader Policy Issues

Chapter 8: Using Advocacy to Promote Prevention in Health

Defining Prevention

Threats to Health

Prevention Goals and Strategies

Why U.S. Consumers Particularly Need Prevention

Barriers to Prevention

The Policy and Regulatory Thicket

Twelve Scenarios of Consumers Regarding Preventive Services

Moving from Case Advocacy to Policy Advocacy

Summary

Chapter 9: Using Advocacy to Help Consumers Finance Their Healthcare

Buck-Passing

Seniors’ Angst

The Medical Wheel of Fortune

Some Effects of Poor Coverage on Health Outcomes

Ripple Effects of Health Costs and Coverage

The Policy and Regulatory Thicket Protecting Consumers with Respect to Health Coverage

Twenty Scenarios Encountered by Advocates

Moving from Case Advocacy to Policy Advocacy

Fifteen Scenarios Presented in This Book

Online Materials Relevant to This Chapter

Summary

Chapter 10: Advocacy for Healthcare Consumers Needing Mental Health Services

Why Many Consumers Turn to Health Settings for Help with Mental Conditions

Kinds of Mental Distress Often Experienced by Consumers

Who Attends to Consumers’ Mental Health Needs?

Some Liabilities in the Policy and Regulatory Thicket

Assets in the Policy and Regulatory Thicket

The Policy and Regulatory Thicket: Laws, Regulations, and Staff That Facilitate Social and Mental Health Services

Twenty-Six Scenarios Encountered by Case Advocates

Moving From Case Advocacy to Policy Advocacy

Chapter 11: Advocacy to Help Consumers Receive Community-Based Care

Consumers’ Health Ecosystems

A Compendium of Community-Based Health Services

Assets and Liabilities in the Policy and Regulatory Thicket

Fifteen Advocacy Scenarios for Consumers Needing Community-Based Care

Moving from Case Advocacy to Policy Advocacy

Online Materials Relevant to This Chapter

Summary

Chapter 12: A Framework for Policy Advocacy by Healthcare Professionals

The Importance of Policy Advocacy

A Policy Advocacy Framework

Surmounting Fatalism, Controversy, and Vested Interests

Policy Advocacy in Four Settings

Chapter 13: Using Policy Advocacy to Embed Advocacy in Healthcare Organizations

What Advocates Seek to Change in Health Organizations

Using Policy Advocacy to Embed Advocacy in Health Organizations

Summary

Chapter 14: Policy Advocacy in Community, Electoral, and Government Settings

Health Advocacy in Communities

Policy Advocacy in Electoral Settings

Policy Advocacy in Legislative and Regulatory Settings

Advocating for Regulatory Changes

Establishing a Policy Agenda in Specific Health Settings

Online Materials Relevant to This Chapter

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Tags: Bruce S Jansson, Improving Healthcare, Advocacy, Helping Professions