Communicating in Groups Applications and Skills 11th Edition by Katherine Adams, Gloria Galanes, Carrisa Hoelscher ISBN 9781260253894 1260253899

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Product details:
ISBN 10: 1260253899
ISBN 13: 9781260253894
Author: Katherine Adams, Gloria Galanes, Carrisa Hoelscher

Communicating in Groups Applications and Skills 11th Edition Table of contents:

PART ONE Introducing the Small Group

CHAPTER 1 Small Groups as the Heart of Society

Groups in Your Life

Groups as Problem Solvers

Participating in Groups

Groups versus Individuals as Problem Solvers

When a Group Is a Good Choice

When a Group Is Not a Good Choice

Groups, Small Groups, Teams, and Small Group Communication

Groups

Small Groups

Small Groups versus Teams

Small Group Communication

Groups and Technology

Classifying Groups by Their Major Purpose

Why People Join Groups

Primary or Secondary Groups

Types of Secondary Groups

Being an Ethical Group Member

The Participant-Observer Perspective

Notes

CHAPTER 2 Groups as Open Systems

What Is a Theory?

Overview of General Systems Theory

The Small Group as a System

Definition of a System

Concepts Vital to Understanding Systems

Characteristics of Systems

Notes

PART TWO Foundations of Small Group Communicating

CHAPTER 3 Communication Principles for Group Members

Communication: What’s That?

Communication Is Symbolic

Communication Is Personal

Communication Is a Transactional Process

Shared Meaning Is the Responsibility of All Members

Communication Involves Content and Relational Dimensions

Listening: Receiving, Interpreting, and Responding to Messages from Other Group Members

Listening Defined

Listening Preferences

Listening Actively

Communication Principles and Technology

How Groups Use Technology

Notes

CHAPTER 4 Using Verbal and Nonverbal Messages in a Group

Verbal Communication in Small Groups

Adjust to the Symbolic Nature of Language

Organize Remarks

Be Sensitive to the Feelings of Others

Following the Rules of the Group

Nonverbal Communication in Small Groups

Principles of Nonverbal Communication

Functions of Nonverbal Behaviors

Categories of Nonverbal Behaviors

Comparing Face-to-Face and Computer-Mediated Group Communication

Notes

PART THREE From Individuals to Group

CHAPTER 5 Becoming a Group

How Communication Structures the Small Group

Challenges in Group Development

A Group’s Major Functions

Social Tensions in Groups

Phases in Group Development

Group Socialization of Members

Stages of Group Socialization

Group Roles

Types of Roles

Role Functions in a Small Group

The Emergence of Roles in a Group

Rules and Norms

Development of Group Norms

Enforcement of Group Norms

Changing a Group Norm

Development of a Group’s Climate

Trust

Cohesiveness

Supportiveness

Ethical Behavior during Group Formation

Notes

CHAPTER 6 Diversity in the Small Group

What Is Diversity?

Diverse Member Characteristics

Diversity of Motives for Joining a Group

Diversity of Learning Styles

Diversity of Personality

Cognitive/Informational Diversity

Cultural Diversity

Dimensions of Culture

Racial and Ethnic Differences

Gender Differences

Generational Differences

Bridging Differences

Creating a Group Identity Through Fantasy

Principles for Bridging Differences

Notes

PART FOUR Improving Central Group Throughput Processes

CHAPTER 7 Creative and Critical Thinking in the Small Group

What Is Creative Thinking?

Enhancing Group Creativity

Brainstorming

Synectics

Appreciative Inquiry

What Makes Thinking “Critical”?

Enhancing Critical Thinking in a Group

Having the Right Attitude

Gathering Information

Evaluating Information

Checking for Errors in Reasoning

Avoiding Groupthink

Notes

CHAPTER 8 Group Problem-Solving Procedures

A Systematic Procedure as the Basis for Problem Solving

Capturing the Problem in Problem Solving

How Do We Know a Problem When We See One?

Area of Freedom

Characteristics of Problems

Getting the Discussion Question Right

Effective Problem Solving and Decision Making

The Procedural Model of Problem Solving (P-MOPS)

Applications of P-MOPS

Notes

CHAPTER 9 Managing Small Group Conflict Productively

What Is Conflict?

Myths about Conflict

Types of Conflict

Task Conflict

Relational Conflict

Process Conflict

Conflict Types and Computer-Mediated Communication (CMC)

Managing Group Conflict

Conflict Management Styles

Expressing Disagreement Ethically

Maximizing Your Chances to Influence the Group

The Nominal Group Technique

Steps in Principled Negotiation

Notes

CHAPTER 10 Applying Leadership Principles

Leadership and Leaders

What Is Leadership?

Sources of Power and Influence

What Is a Leader?

Myths about Leadership

Figuring Out the Dynamics of Leadership

The Functional Concept of Group Leadership

The Contingency Concept of Group Leadership

The Distributed Concept of Group Leadership

What Good Leaders Do

Duties Group Members Expect Leaders to Do

Performing Administrative Duties

Leading Group Discussions

Developing the Group

Encouraging Distributed Leadership

Ethical Guidelines for Group Leaders

Notes

PART FIVE Small Group Public Presentations

CHAPTER 11 Planning, Organizing, and Presenting Small Group Oral Presentations

The Planning Stage

Your Audience

Your Occasion

Your Purpose

Your Subject or Topic

Member Strengths and Fears

Supplemental Logistics

Types of Group Oral Presentations

The Organizing Stage

Delegating Duties

Gathering Verbal and Visual Materials

Organizing Materials and the Presentation

The Presenting Stage

Checking Your Language

Practice Aloud

What Makes a Good Oral Presentation?

Notes

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