Different Perspectives in Design Thinking 1st Edition by Yvonne Eriksson 1000557146 9781000557145

1 Design Thinking between Myth and Methodology

Design Thinking and design research

Key propositions of Design Thinking

Design Thinking as thinking process

Design Thinking is question asking

Conclusions

References

2 Critical Design and Design Thinking vs. critical design and design thinking

Introduction

What is C/critical D/design?

What is D/design T/thinking?

Critical moves, critical path in linkography

Case study: Wang and Habraken’s critical path

Thoughts about design thinking and design criticality in innovative design

References

3 Adding Rigor to Advance Design Thinking

What is design thinking?

Empathy

Define

Ideate

Prototype

Test

Design thinking in organizations

What do we mean by UCD?

UCD as an evolving set of challenges

What is the theory and method base of UCD?

UCD in action

Framing the comparison in the context of design acts

The study of design

Reconciling UCD and design thinking approaches

Conclusion

References

4 Situated Design Thinking

Introduction

Thinking of norms in design

Thinking of knowing in design

Thinking of acting in design

Towards a framework of situated design thinking

Conclusion

References

5 The Challenge of Designing Meaningful Information

Different methods and perspectives

Communication: from perceiving information to sharing with others

The relationship between the interpretation of information and situation awareness

Different forms of verbal information

Semiotic pragmatism

An information campaign for a global pandemic

The complexity of using metaphors in information

Design Thinking and human center design

Information as physical, spatial, and temporal

Conclusion

References

6 Gendered Design Thinking So-called Logic of People and Things

Introduction

“Doing gender”

Sex vs. gender

Gendered design history

Visual communication and gender

Forms and norms

Interaction norms

Design and gender systems

Conclusion

References

7On Design Dialogues Their Roots, Features, and Usage Ulrika Florin

Introduction

Design Dialogues—a means for complex design

The design dialogue and its roots

The characteristics of design dialogues

Tangible material

Artefacts in group processes

Complex problems

Examples from practice

Mulimodal Origami in Vis’man

Ideas behind MO

What MO is—and what it does

Planting Tomorrows

Concluding reflections

References

Recycled Art and Design objects in Planting Tomorrows

8 Design Thinking and Designerly Ways of Knowing in Operational Research Practice

Introduction

Design thinking in operational research

Herbert Simon and the science of design

Soft Operational Research and Problem Structuring (SORPS) and the founders of operational research

Soft Operational Research, Problem Structuring methods and their

Soda

Action research

Soft Systems Methodology (SSM)

Systems thinking

Strategic Choice Approach (SCA)

Management cybernetics

Policy research design

Mixed methods in Operational Research—bridging the socio-technical

Analytics

Modelling

PartiSim

System dynamics

Mixed methods

MCDM (also called MCDA—Multi Criteria Decision Method/Analysis)

Conclusion

The future of design in operational research

References

9 Design Thinking and Welfare A Focus on Information Design

Introduction

Design thinking and information design for welfare technology

Welfare technology in care services

Implementation of welfare technology

Orientation to welfare technology use

Methods

Welfare technology used in the study

Needs for implementation and orientation

End-users at home

Caregivers

Care managers

Information-design-related lessons learned

Implementation and orientation

Information quality attributes

Visualization and use of the lessons learned

Conclusion

Acknowledgements

References

Appendix Datasets and analysis

Datasets

Data analysis

10 Raising Users’ Confidence in their own Technology Literacy as part of the Design Process

Introduction

Feeling of belonging and belief in one’s own ability

Methods for user involvement and design

Understanding the user group

Workshops and hands-on experience

Aspects to consider during the design process

Arranging focus groups and workshops

Creating a social context

Mixing people with different backgrounds

Testing the technology together

Introducing new technology

Supporting the learning process

Supporting the learning process

Discussion and conclusions

References

11 Lessons Learned A Plea for Curricularizing Design Thinking in Engineering Education

Introduction

Back to the roots

Why design engineers should become design thinkers

Characteristics of user-centred design engineering practice

Characteristics of the design thinking way of thinking

Course of action

Doing design thinking

Design task and background

Course design

Thinking design and proving design thinking innovations

Outcome assessment

Summary of key learnings

Best practices for carrying out actions and activities

Reflections on the findings and implications for engineering education

Learning objectives in engineering education being successfully targeted by design thinking

Closing remarks

References

Appendix

Index