Ethics for Records and Information Management 1st Edition by Norman A Mooradian ISBN 9780838916391 0838916392

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ISBN 10: 0838916392
ISBN 13: 9780838916391
Author: Norman A Mooradian

The scope and reach of information, driven by the explosive growth of information technologies and content types, has expanded dramatically over the past 30 years. The consequences of these changes to records and information management (RIM) professionals are profound, necessitating not only specialized knowledge but added responsibilities. RIM professionals require a professional ethics to guide them in their daily practice and to form a basis for developing and implementing organizational policies, and Mooradian’s new book provides a rigorous outline of such an ethics. Taking an authoritative principles/rules based approach to the subject, this book comprehensively addresses

• the structure of ethics, outlining principles, moral rules, judgements, and exceptions;
• ethical reasoning, from meaning and logic to dilemmas and decision methods;
• the ethical core of RIM, discussing key topics such as organizational context, the positive value of accountability, conflicts of interest, and confidentiality;
• important ethical concerns like copyright and intellectual property, whistleblowing, information leaks, disclosure, and privacy; and
• the relationship between RIM ethics and information governance.

Ethics for Records and Information Management 1st Edition Table of contents:

1. The Structure of Ethics

INTRODUCTION: SOURCES OF ETHICAL OBLIGATION

THE ETHICAL FRAMEWORK

Principles and General Rules

Specific Rules and Particular Judgments

PRINCIPLES

Principle of Non-Maleficence or Non-Harm

Principle of Autonomy

Principle of Fairness

Principle of Responsibility

Principle of Beneficence

MORAL RULES

Moral Rule 1: It Is Wrongful to Cause the Death of Another Human Being

Moral Rule 2: It Is Wrongful to Injure Another Human Being

Moral Rule 3: It Is Wrongful to Cause Mental Suffering to Another Human Being

Moral Rule 4: It Is Wrongful to Steal from Another Human Being

Moral Rule 5: It Is Wrongful to Unnecessarily Put the Welfare of Another Human Being at Risk

Moral Rule 6: It Is Wrongful to Deceive Another Human Being

Moral Rule 7: It Is Wrongful to Break Promises

Moral Rule 8: It Is Wrongful to Cheat

Moral 9: It Is Wrongful Not to Make Reparations for Wrongs That One Has Committed

ETHICAL JUDGMENTS AND EXCEPTIONS

CLASSIFICATION OF PRINCIPLES AND MORAL RULES

Negative/Positive Duties and Perfect/Imperfect Duties

PROHIBITIONS, OBLIGATIONS, AND PERMISSIONS

RIGHTS

2. Ethical Reasoning

INTRODUCTION

ETHICAL JUDGMENTS: MEANING AND LOGIC

Universality: Treating Like Cases Similarly

Impartiality

Action-Guiding/Prescriptive

Overriding

Punishable

TOP-DOWN REASONING

A Slight Modification to the Standard Model of Top-Down Reasoning

EXCEPTIONS AND BOTTOM-UP REASONING

A TAXONOMY OF ETHICAL KNOWLEDGE

MORAL DILEMMAS

DECISION-MAKING PROCEDURES

Framing the Question

Investigate the Issue

Justify a Position/Decision

3. Professional Ethics

INTRODUCTION

PROFESSIONS AND PROFESSIONALISM

Mastery of a Specialized Body of Knowledge

Trust and Autonomy

Professional Standards and Communities

Professional Responsibilities

PUBLIC SERVICE MISSION

RECORDS AND INFORMATION MANAGEMENT AS A PROFESSION

THE ETHICAL CORE OF RIM

The Positive Value of Accountability

THE ETHICAL CORE FOR ARCHIVISTS AND LIBRARIANS

CONFLICTS OF INTEREST

Examples of Conflicts of Interest

Problems with Conflicts of Interests

The Morality of Conflicts of Interest

The Virtuous Public Official

The Lax Public Official

Ways to Deal with Conflicts of Interest

Conflicts of Interest and the Records Profession

THE CASE OF ARTHUR ANDERSEN

RECORDS MANAGEMENT’S ROLE IN COMPLIANCE EFFORTS

CONFIDENTIALITY

The Ethical Grounds of Confidentiality

The Obligation for Nondisclosure

The Justification for Nondisclosure

RIM Practitioners

THE CASE OF ELECTRONIC HEALTH RECORDS

4. Management Ethics

INTRODUCTION

STAKEHOLDER MANAGEMENT

The Ethics of Stakeholder Management

RIM Stakeholders

Intellectual Property

Copyright and RIM Stakeholders

COPYRIGHT AND PUBLIC RECORDS

Trade Secrets and RIM Stakeholders

EMPLOYEE MONITORING AND RECORDS

5. Whistle-Blowing and Information Leaks

INTRODUCTION: WHISTLE-BLOWING AND LEAKING

The Importance of Whistle-Blowing and Leaking to Information Professionals

Definition of Whistle-Blowing

Internal vs. External Whistle-Blowing

External vs. Internal Reporting

Internal vs. External Wrongs

THE PROBLEMS OF WHISTLE-BLOWING

The Personal Problem

The Moral Problem

Analysis of the Moral Problem

Conflicting Duties: Moral Reasons Not to Blow the Whistle

MORAL RESPONSIBILITY

Justification

Moral Heroism

MORAL OBLIGATION

Arguments from the Principle of Non-Maleficence

Arguments from Non-Complicity

RECORDS PROFESSIONALS

Leaking and Information Breaches

The Objectives of Leaking

The Ethics of Leaking

ANONYMITY

POLITICAL OR SOCIAL MOTIVATION

CASE STUDY THE CASE OF EDWARD SNOWDEN

Bulk Metadata Collection

PRISM

X-Keyscore

Ethical Analysis

6. Information Privacy

INTRODUCTION

THE PROBLEM OF INFORMATION PRIVACY

BASIC MEANINGS OF THE WORD PRIVACY

INFORMATION PRIVACY AS ETHICAL PERSONAL INFORMATION MANAGEMENT

Types of Personal Information

INFORMATION PRIVACY: VALUES AND HARMS

INFORMATION PRIVACY AND THE ETHICAL FRAMEWORK

INFORMATION PRIVACY FRAMEWORKS

The OECD Guidelines

APPLYING INFORMATION PRIVACY ETHICS TO RIM PRACTICES

CAPTURE

Creation and Receipt

Applying Privacy Concepts

WORKFLOW/COLLABORATION

Distribution and Use

Applying Privacy Concepts

ACCESS

Distribution and Use

Applying Privacy Concepts

STORAGE

Maintenance and Disposition

Applying Privacy Concepts

CASE STUDY USING THE PRIVACY PRINCIPLES TO EVALUATE THE ETHICS OF NSA SURVEILLANCE PROGRAMS

7. Concluding Thoughts

INTRODUCTION

DEFINITION OF INFORMATION GOVERNANCE

A FRAMEWORK OF FRAMEWORKS

THE NORMATIVE DIMENSION OF GOVERNANCE

Appendix A. Disagreement, Relativism, and the Ethical Framework

Appendix B. Applying Principles and Rules to Privacy Values

PRIVACY AND ETHICAL PRINCIPLES

PRIVACY AND MORAL RULES

Appendix C. Synposis of Chapters

INTRODUCTION

CHAPTER 1: THE STRUCTURE AND CONTENT OF ETHICS

CHAPTER 2: ETHICAL REASONING

CHAPTER 3: PROFESSIONAL ETHICS

CHAPTER 4: MANAGEMENT ETHICS

CHAPTER 5: WHISTLE-BLOWING AND INFORMATION LEAKS

CHAPTER 6: INFORMATION PRIVACY

Bibliography

Index

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Tags: Norman A Mooradian, Ethics, Records, Information Management