Evaluation at Work A Psychoanalytical Critique 1st Edition by Bénédicte Vidaillet ISBN 1000511685 9781000511680

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Product details:

ISBN 10: 1000511685

ISBN 13: 9781000511680

Author:  Bénédicte Vidaillet 

Evaluation at Work: A Psychoanalytical Critique 1st Edition: Evaluation at work has attracted much criticism and its damaging effects are well known, so why does it continue to gain ground in every field? Evaluation at Work: A Psychoanalytical Critique offers an original answer to this question: evaluation spreads because we want to be evaluated. Developing a critical reflection from a psychoanalytic perspective, it argues that workers are not mere victims of evaluation systems but are complicit in them. In this fascinating volume, Bénédicte Vidaillet focuses on the aspects of our subjectivity that come into play in evaluation at work —our expectations, desires, need for recognition, our conceptions of ourselves at work, as well as our relationship with others such as colleagues, managers or clients — to explore how evaluation affects us, where it gets its evocative power, and what it stirs within us to make us want it, despite its detrimental effects in its currently practiced form. Chapters draw on real-life examples, case studies from a variety of organizations, and observations from clinical practice, to provide insight into the many mechanisms that have enabled evaluation to spread unimpeded through our subjective complicity in the process, revealing how they came to seem so innocuous. This book will be of interest to scholars studying the topic of evaluation at work from a critical perspective as well as professionals who use evaluation systems or are under the pressure of evaluation in all sectors and organizations. By exposing the psychological mechanisms that evaluation uses to appeal to us, it gives each of us the tools we need to break free of its grasp.

 

Evaluation at Work: A Psychoanalytical Critique 1st Edition Table of contents:

1. Why We Complain About Assessment

   • Underperformance and the unexpected consequences of evaluation
   • When the figures hide the real results
   • When indicators become a game
   • Faking it
   • Striking a deal with reality, and cheating
   • Evaluation’s hefty price tag
   • Evaluated, demotivated
   • A profound change in our relationship to work: losing our autonomy and struggling to do “good work”
   • Envious behavior and the breaking of ties
   • And yet …
   • Notes

2. Regular Guy, Total Hero, Good Loser: What Assessment Would Have Us Become

   • When a task becomes a test
   • Temporary validation, constant reevaluation
   • Filling the void
   • Outwitting lack—or lacking wit?
   • Narcissus’s promise
   • Normal, thankfully! But achievers too …
   • The art of being a “good loser”
   • The illusion of choice: glue stick or rocket launcher?
   • Self-creation
   • Doing it for peanuts
   • Notes

3. The Unbearable Enjoyment of Others: Stamp It Out, or Take It for Yourself—All Thanks to Assessment

   • A spurious defense
   • The other as rival and ideal
   • Evaluation and transparency, work and secrecy
   • The opportunistic other who steals our jouissance
   • Evaluation, desire, and Schadenfreude
   • Standardizing and controlling the other’s jouissance
   • Stealing the magic secret
   • Notes

4. Ridding Ourselves of the Other Through Evaluation

   • Resetting scores, taking revenge
   • The first shall be last …
   • Doing away with the other
   • Waging war without ever actually meeting
   • From value creation to evaluation
   • Where there is no conflict, there is no other
   • The disembedded individual and the eruption of envy
   • Notes

5. Why Assessment Only Exacerbates the Need for Recognition

   • The subject and recognition by the Other
   • The gaze and assessment
   • An Other who “says when it’s OK and when it’s not”
   • When recognition can’t be done
   • Recognition and place
   • Legitimacy and evaluation in hospitals
   • The established and the outsiders
   • Recognition: the Danaïdes’ barrel
   • Notes

6. A Customer in Need of Enjoyment

   • A customer to be wowed
   • The perverse fantasy
   • “In the patient’s interests”
   • A citizen who wants bang for the buck
   • Notes

7. The Assessment Spiral: Why We Can Never Escape

   • We always know how to start but never how to stop
   • Evaluation across the board
   • I evaluate myself, I evaluate you, you evaluate me, we evaluate each other …
   • Many methods, one goal
   • The vicious circle of evaluation
   • We all need to do our bit!

 

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