Guide to Networking Essentials 8th Edition by Greg Tomsho ISBN 9780357118283 0357118286

Chapter 1. Introduction to Computer Networks

An Overview of Computer Concepts

Basic Functions of a Computer

Storage Components

Personal Computer Hardware

Computer Boot Procedure

The Fundamentals of Network Communication

Network Components

Steps of Network Communication

Layers of the Network Communication Process

How Two Computers Communicate on a LAN: Some Details

Network Terms Explained

LANs, Internetworks, WANs, and MANs

Internet, Intranet, and Extranet

Packets and Frames

Clients and Servers

Network Models

Peer-to-Peer/Workgroup Model

Server/Domain-Based Model

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 2. Network Hardware Essentials

Network Repeaters and Hubs

Multiport Repeaters and Hubs

Network Switches

Basic Switch Operation

Wireless Access Points

Basic AP Operation

Network Interface Cards

NIC Basics

Selecting a NIC

NIC Drivers

Wireless NICs

Routers

Routers Connect LANs

Routers Create Broadcast Domains

Routers Work with IP Addresses and Routing Tables

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 3. Network Topologies and Technologies

Physical Topologies

Physical Bus Topology

Physical Star Topology

Physical Ring Topology

Point-to-Point Topology

Logical Topologies

Network Technologies

Network Technologies and Media

Ethernet Networks

Ethernet Standards

Additional Ethernet Standards

802.11 Wi-Fi

Wi-Fi Modes of Operation

Wi-Fi Channels and Frequencies

Wi-Fi Antennas

Wi-Fi Access Methods and Operation

Wi-Fi Signal Characteristics

Wi-Fi Standards

Wi-Fi Security

Token Ring Networks

Fiber Distributed Data Interface Technology

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 4. Network Media

Wired Networking

Criteria for Choosing Network Media

Coaxial Cable

Twisted-Pair Cable

Structured Cabling: Managing and Installing a UTP Cable Plant

Fiber-Optic Cable

Fiber-Optic Connectors

Fiber-Optic Installation

Fiber-Optic Cable Types

Cable-Testing Equipment

Wireless Networking

Wireless Benefits

Types of Wireless Networks

Wireless LAN Components

Wireless LAN Transmission

LAN Media Selection Criteria

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 5. Network Protocols

TCP/IP’s Layered Architecture

Application-Layer Protocols

HTTP: Protocol of the World Wide Web

E-Mail Protocols: POP3, IMAP, and SMTP

FTP and TFTP

Server Message Block

Remote Desktop Protocol

Telnet and SSH

Simple Network Management Protocol

Dynamic Host Configuration Protocol

Domain Name System

Transport-Layer Protocols

Role of the Transport Layer

TCP: The Reliable Transport Layer

Internetwork-Layer Protocols

Defines and Verifies IP Addresses

Routes Packets through an Internetwork

Resolves MAC Addresses from IP Addresses

Delivers Packets Efficiently

Protocols at the Internetwork Layer

Network Access-Layer Protocols

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 6. IP Addressing

Ipv4 Addressing

Binary Math

Ip Address Classes

Private IP Addresses

Classless Interdomain Routing

CIDR Notation

Broadcast Domains

Subnetting

Calculating a Subnet Mask

Supernetting

Configuring IPv4 Addresses

Configuring Multiple IP Addresses

Configuring the Default Gateway

IP Configuration Command-Line Tools

Network Address Translation

Internet Protocol Version 6

IPv6 Overview

IPv6 Address Structure

IPv6 Address Types

IPv6 Unicast Addresses

Multicast Addresses

Anycast Addresses

IPv6 Autoconfiguration

Autoconfiguration on Windows Hosts

Transitioning from IPv4 to IPv6

Dual IP Layer Architecture

IPv6-over-IPv4 Tunneling

Intra-Site Automatic Tunnel Addressing Protocol

6to4 Tunneling

Teredo Tunneling

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 7. Network Reference Models and Standards

Introducing the OSI and IEEE 802 Networking Models

Role of a Reference Model

Structure of the OSI Model

Application Layer

Presentation Layer

Session Layer

Transport Layer

Network Layer

Data Link Layer

Physical Layer

Summary of the OSI Model

IEEE 802 Networking Standards

IEEE 802 Specifications

IEEE 802 Extensions to the OSI Reference Model

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 8. Network Hardware in Depth

Network Switches in Depth

Switch Port Modes of Operation

Creating the Switching Table

Frame Forwarding Methods

Advanced Switch Features

Multilayer Switches

Routers in Depth

Router Interfaces

Routing Tables

Routing Protocols

Access Control Lists

Wireless Access Points in Depth

Basic Wireless Settings

Wireless Security Options

Advanced Wireless Settings

Network Interface Cards in Depth

PC Bus Options

Advanced Features of NICs

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 9. Introduction to Network Security

Network Security Overview and Policies

Developing a Network Security Policy

Determining Elements of a Network Security Policy

Understanding Levels of Security

Securing Physical Access to the Network

Physical Security Best Practices

Securing Access to Network Data

Setting Up Authentication and Authorization

Securing Data with Encryption

Securing Communication with Virtual Private Networks

Securing Wireless Networks

Network Security Devices

Protecting Networks with Firewalls

Using Intrusion Detection and Prevention Systems

Protecting a Network from Malware

Viruses

Worms

Other Forms of Malware

Spyware and Spam

Malware Protection

Using an Attacker’s Tools to Stop Network Attacks

Discovering Network Resources

Gaining Access to Network Resources

Disabling Network Resources

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 10. Wide Area Networking and Cloud Computing

Wide Area Network Fundamentals

WAN Devices

WAN Connection Methods

Circuit-Switched WANs

Leased Lines

Packet-Switched WANs

Ethernet WANs

WANs over the Internet

WAN Equipment

Wireless WAN Technologies

Remote Access Networking

Making a VPN Connection in Windows

Making a Dial-Up Connection

Remote Access Networking via the Web

Cloud Computing

Software as a Service

Platform as a Service

Infrastructure as a Service

Private Cloud versus Public Cloud

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 11. Network Operating System Fundamentals

Operating System Fundamentals

The File System

Processes and Services

The Kernel

Client and Server Operating System Overview

The Role of a Client Operating System

The Role of a Server Operating System

Centralized User Account and Computer Management

Centralized Storage

Server and Network Fault Tolerance

Additional Server Features

Operating System Virtualization

Hosted Virtualization

Bare-Metal Virtualization

Installing an OS

Planning for and Installing Windows Server

Planning for and Installing Linux

Chapter Summary

Key Terms

Review Questions

Critical Thinking

Chapter 12. Network Management and Administration

Managing User and Group Accounts

Account and Password Conventions

Working with Accounts in Windows

Working with Accounts in Linux

Storage and File System Management

Volumes and Partitions

The FAT File System

The NTFS File System

The Linux File System

Working with Shared Files and Printers

Sharing Files and Printers in Windows

Sharing Files and Printers in Linux

Monitoring System Reliability and Performance

Event Viewer

Performance Monitor

Enhancing Network Performance

Network Performance Monitoring

Backup and Fault Tolerance

Windows Backup

Protecting Data with Fault Tolerance

Chapter Summary

Key Terms

Review Questions

Critical Thinking

Chapter 13. The Internet of Things (IoT)

Introduction to the Internet of Things

IoT Use Cases

IoT Technologies

IoT Networking

IoT Networking Technologies Overview

Commercial and Industrial IoT Devices

A Sampler of Home Automation IoT Devices

Industrial IoT Devices

DIY IoT

Getting Started with IoT

Tools for IoT

IoT Software Development

Chapter Summary

Key Terms

Review Questions

Packet Tracer Labs

Critical Thinking

Chapter 14. Troubleshooting and Support

Documenting Your Network

Change Management

Documentation and Troubleshooting

Documentation and IT Staffing

Documentation and Standards Compliance

Documentation and Technical Support

Documentation and Network Security

What Should Be Documented?

The Problem-Solving Process

Step 1: Determine the Problem Definition and Scope

Step 2: Gather Information

Step 3: Consider Possible Causes

Step 4: Devise a Solution

Step 5: Implement the Solution

Step 6: Test the Solution

Step 7: Document the Solution

Step 8: Devise Preventive Measures

Approaches to Network Troubleshooting

Trial and Error

Solving by Example

The Replacement Method

Step by Step with the OSI Model

Making Use of Problem-Solving Resources

Experience

The Internet

Network Documentation

Network Troubleshooting Tools

Using ping and tracert

Network Monitors

Protocol Analyzers

Time-Domain Reflectometers

Basic Cable Testers

Advanced Cable Testers

Additional Tools

Common Troubleshooting Situations

Cabling and Related Components

Power Fluctuations

Upgrades

Poor Network Performance

Disaster Recovery

Backing Up Network Data

Backup Types

Business Continuity

Chapter Summary

Key Terms

Review Questions

Critical Thinking

Appendix A. Network Troubleshooting Guide

Appendix B. MTA Exam 98-366 Objectives