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ISBN 10: 1284282554
ISBN 13: 9781284282559
Author: Linda A. Roussel; Patricia L. Thomas; James L. Harris
To succeed as leaders of a diverse, multigenerational workforce, nurse managers and executives need to have both traditional management skills and a contemporary, creative mindset. Management and Leadership for Nurse Administrators, Ninth Edition provides a comprehensive overview of key management and administrative concepts critical to leading modern healthcare organizations and ensuring patient safety and quality care. With this text, students will be prepared to lead a workplace that is rapidly evolving due to technology, culture, and changes in the U.S. healthcare system. The Ninth Edition features a new Introduction with a review of the current trends and patterns in nursing leadership, along with expanded discussions of translational science focused on implementation and dissemination, workforce well-being, resiliency, work-life balance, healthy work environments, and more timely topics.
Management and Leadership for Nurse Administrators 9th Table of contents:
**CHAPTER 1: Influencers and Multipliers of Nursing Leadership**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Gaps in Health Care
– Influencing and Influencers: The Power of Multipliers in Accelerating Change and Innovation
– Current Trends in Healthcare Management: Impact on Quality and Safety Outcomes
– Organizational System: Context for Trends and Change
– Principles to Create Future Care Models
– Safety: Where Are We Now?
– Nursing-Sensitive Indicators, Safety Standards, and Quality Indicators
– Summary
– Reflective Questions
– Case Study 1-1: Who Speaks for the Patient?
– References
– Selected Websites
—
**CHAPTER 2: Leadership Principles and Practices: Leading through Crisis and Change**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Employee Engagement as Leadership Strategy
– Beyond Leadership
– Leadership: Principles and Practices
– Human-Centered Leadership
– Transformational Leadership
– Strategic Leadership
– Leadership and Just Culture
– Nursing and Leadership Healthcare Policy
– Future Direction: Quantum Leadership
– Innovative Leadership
– Summary
– Reflective Questions
– Case Study 2-1: Is a Leader a Leader Only When Paid?
– Case Study 2-2: Managing Conflict
– References
—
**CHAPTER 3: Driving Excellence in Practice: Leadership in an Era of Uncertainty**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Concepts of Professional Practice: A Prototype Linking Nursing in Interprofessional Teams
– Design Thinking and Effective Leadership
– Complex Care Delivery System
– Population Health
– AONL Nurse Leader Competencies
– Complexity Science and Health Care: Implications for Nurse Leaders
– Summary
– Reflective Questions
– Case Study 3-1: Aligning Strengths and Opportunity to Lead Effective Teams
– Case Study 3-2: Patient Satisfaction with Response Time
– Case Study 3-3: Improving Patients with Sickle Cell Disease Emergency Department Experience
– Case Study 3-4: Care Coordination and Capacity Management
– Case Study 3-5: Daily Leadership Huddle to Prevent Hospital-Acquired Pressure Injuries
– References
—
**CHAPTER 4: Transformative Leadership Development through Executive Coaching**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Expectations for Nurse Leader Professional Development
– Systems Thinking as a Framework
– Qualities and Characteristics of Effective Leaders
– Emotional Intelligence
– Burnout and Resilience
– Mindfulness
– Learning Organizations, Professional Development, and Disparities
– Coaching
– Summary
– Reflective Questions
– Case Study 4-1: Chief Nursing Officer Development: Transformational Coaching
– Case Study 4-2: Group Executive Coaching for Directors of Nursing and Service Line Administrators
– References
—
**CHAPTER 5: Organizational Designs for Innovation and Creative Decision Making in Healthcare Systems**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Projected Patterns and Trends in Healthcare Spending Impacting Organizational Design
– Future of Nursing 2020–2030
– Organizational Structures
– Complex Adaptive Systems
– Understanding the Internal and External Environment
– Decision Making and Systems Thinking
– Delegation
– Understanding Healthcare Financing
– Human Resources Management and Development
– Scope and Standards for Nurse Administrators: Framework for Practice
– The Nurse Administrator
– Summary
– Reflective Questions
– Case Study 5-1: Shared Governance
– Case Study 5-2: Culture of Safety
– Case Study 5-3: Challenges for a Novice Nurse Administrator
– Case Study 5-4: Culture of Engagement
– Case Study 5-5: What GREAT Looks Like… And How Do We Get There? Collaboration for Role Clarity
– Case Study 5-6: Meeting of the Minds
– Case Study 5-7: Preparing and Leading Nurses to Complete an Organizational Assessment
– References
—
**CHAPTER 6: Beyond Plans: Strategic Practices in Achieving Organizational Effectiveness**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Background
– Organizational Effectiveness through Organizational Learning
– Magnet Designation as Gold Standard for Professional Practice: A Strategic Framework and Focus
– Baldrige Award
– Creating the Strategic Plan
– Change Leadership and Strategic Planning
– Summary
– Reflective Questions
– Case Study 6-1: Creating a Common Nursing Vision and Strategic Priorities Across a System
– References
—
**CHAPTER 7: Procuring and Sustaining Resources: The Budgeting Process**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Basic Planning
– Procedures
– Managing Cost Centers
– Budget Stages
– Types of Expenses and Costs
– Definitions
– Responsibility for Creation and Management of the Budget
– Budgeting Approaches
– Types of Budgets
– Negative Cash Flow
– Developing the Operating Budget
– Staffing Patterns and Processes
– Personnel Budget
– Nonproductive Full-Time Equivalents
– Supplies and Equipment Budget
– Capital Budget
– Controlling Process
– Monitoring the Budget
– Streamlining the Budget
– Reimbursement Based on Clinical Performance
– U.S. Healthcare System
– Value-Based Purchasing and Bundled Payments
– Ambulatory Payment Classifications
– Summary
– Reflective Questions
– Case Study 7-1: Budgeting to Enhance Professional Practice and Productivity
– References
—
**CHAPTER 8: Maximizing Human Capital**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Evolution of Leadership in the United States
– Leadership Approaches
– A Void of Leadership
– Accountability Chain of Leadership
– Creating a Nurturing Culture of Empowerment
– Magnet Designation and Empowerment
– Empowerment Model Structures
– Develop Successful Relationships with Physicians, Practitioner Colleagues, and Other Departments
– Recruiting Nurses
– Modern Leadership Competencies
– Team Management
– Communication
– Management of Crucial Conversations
– Managing a Diverse Workforce
– Performance Management
– Employee Support
– Career Planning
– Summary
– Reflective Questions
– Case Study 8-1: Healthy Work Environments
– References
—
**CHAPTER 9: Managing for High Performance and Value-Based Care Delivery**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Critical Need for Performance Appraisals: Challenges in Meeting Standards
– Importance of Pay for Performance/Value-Based Care
– Using Evidence and Techniques for Individual Development and Competency-Based Performance
– Professional Portfolios for Personal, Professional, and Leadership Development
– Summary
– Reflective Questions
– Case Study 9-1: Conflict Management
– Case Study 9-2: The 360-Degree Change
– Case Study 9-3: Celebrating Generational Differences
– Case Study 9-4: Mentee Reflections from the Field
– Case Study 9-5: Lifelong Learning and Professional Development
– Case Study 9-6: Professional Career Development: Planning for Success
– References
—
**CHAPTER 10: Information Management and Knowledge Development as Actions for Leaders**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Informatics
– Technology Portfolio
– Ethical, Legal, and Security Issues
– Evidence-Based Clinical and Management Practice
– Advocacy for the Clinical Enterprise and for Nursing Practice
– Active Membership in Professional Organizations
– Information Management and Technology
– Healthcare Information Systems
– Securing Healthcare Information
– Impact of Technology on Communication in Nursing
– Summary
– Reflective Questions
– Case Study 10-1: Using Information Technology to Improve Workflow
– Case Study 10-2: Using Information Technology to Improve Patient Care
– Case Study 10-3: Maximizing Communication through Technology
– References
—
**CHAPTER 11: Risk Anticipation and Management: Creating a Culture of Quality, Safety, and Value**
– Learning Objectives
– AONL Key Competencies
– AONL Key Competencies Discussed In This Chapter
– AACN Essentials Domains
– Introduction
– Evolving Perspectives in Healthcare Quality Management
– Measurement for Improvement
– Components of a Quality Management Program
– Data Collection
– Quality Management Tools
– Problem Identification
– Monitoring and Feedback
– Research and Quality Management
– Summary
– Reflective Questions
– Case Study 11-1: Patient Safety
– Case Study 11-2: Creating a Culture of Safety within a Microsystem
– Case Study 11-3: Healthy Work Environments
– Case Study 11-4: Developing a Successful Culture of Safety and Point of Care
– Case Study 11-5: Patient Safety, Nurse Handover
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