Managing Logistics Systems Planning and Analysis for a Successful Supply Chain 1st Edition by John Longshore, Angela Cheatham ISBN 9781000595390 1000595390

1 An Overview of the Logistics System

The Scope of Logistics

The Economic Impact of Logistics

The Increased Importance of Logistics

Advances in Retailing

Technological Advances

Changes in Consumer Behavior

A Reduction in Economic Regulation

The Systems and Total Cost Approaches to Logistics

Relationships Within the Organization

Finance

Production

Marketing

Product Decisions

Pricing Decisions

Place Decisions

Promotional Decisions

The Need for Systems Logistics

Visibility

Summary

Chapter 1 Concept Questions

2 Logistics System Information Technology

Information and Logistics Systems Topologies

The Different Types of Information Management Systems

Office Support Systems

Transactional Processing Systems

Management Information Systems

Communications Systems

Decision Support Systems (DSS)

Enterprise Information Management Systems

Information Management System Challenges

Summary

Chapter 2 Concept Questions

Discussion Questions

3 The Measures of Supply Chain and Logistics System Support

Measuring Supply Chain and Logistics System Performance

Evolution of Metrics

Supply Chain and Logistics System Data Analytics

Supply Chain and Logistics System Measures of Effectiveness (MOEs)

Measurements and Metrics

Procurement and Material Flow Measures and Metrics

Transportation, Packaging, and Handling Measures and Metrics

Warehouse and Distribution Center Measures and Metrics

Summary

Chapter 3 Concept Questions

Discussion Questions

4 Demand Management, Order Management, and Customer Service

Demand Planning and Management

Some Forecasting Realities

Demand Forecasting Techniques and Models

Demand Forecasting Challenges

Order Management

Customer Service

Customer Profitability Analysis

Service Failure and Service Recovery

Summary

Chapter 4 Concept Questions

Discussion Questions

5 Supply Chain and Logistics Systems Efficiency and Effectiveness: Organizational and Managerial Design Impact

Supply Chain and Logistics Systems Structures

Organization Design for the Supply Chain and Logistics System

Managerial Issues in Supply Chain and Logistics System Organizations

Managing and Measuring Productivity

Non-financial Measures

Managing and Measuring Quality

Managing and Measuring Risk and Security

Managing and Measuring Sustainability

Summary

Chapter 5 Concept Questions

Discussion Questions

6 Inventory Planning and Control

Inventory Planning and Control

Inventory Types and Classifications

Inventory Types

Inventory Classifications

Inventory Costs

Minimizing Total Inventory Cost

Economic Order Quantity (EOQ) Model

EOQ Basic Calculation

When to Order

Managing Inventory

Inventory Accuracy and Control

Vendor-Managed Inventory

Summary

Chapter 6 Concept Questions

Discussion Questions

7 Packaging, Containerization, and Materials Handling

The Functions of Packaging

Primary Functions

Secondary Functions

Packaging Design

Packaging Marks and Labels

Unitization and Palletization

Packaging Testing and Monitoring

Packaging and the Environment

Sustainable Packaging

Materials Handling

Special Handling Considerations

Summary

Chapter 7 Concept Questions

Discussion Questions

8 Warehouse Management and Operations

Introduction

Brief History of Warehousing

The Importance of Warehousing in a Supply Chain and Logistics System

Types of Warehouses

Warehouse Classification by Role in the Supply Chain and Logistics System

Warehouses by Customer Classification

The Economic Impact of Warehousing

Warehouse Design and Layout

Warehouse Operations

Warehouse or DC Key Metrics

Summary

Chapter 8 Concept Questions

Discussion Questions

9 Transportation Systems Management

Transportation Systems

Transportation Systems in the United States

Transportation Modes and Cost Structure

Transportation Cost Structure

Transportation Economics

Transportation Pricing

Domestic Transportation Documents

International Transportation Documents

Transportation Performance Metrics

Summary

Chapter 9 Concept Questions

Discussion Questions

10 Supply Chain and Logistics System Network Design: Distribution Network Design in the Supply Chain and Logistics System

Supply Chain and Logistics System Network Design Decisions

Types of Distribution Networks

Models for Designing Network Configuration

Modeling Techniques Used in Facility Selection Decision Process

Summary

Chapter 10 Concept Questions

Discussion Questions

11 Aggregate Planning and Master Scheduling

Decision-Making

Process Decisions

The Planning and Scheduling Process Overview

Sales and Operating Plan Process

Integrated Business Planning (IBP)

Options Used to Influence Demand and Supply

Meeting Uneven Demand in Aggregate Planning

Master Production Schedule (MPS)

Order Fulfillment Manufacturing Production Strategies

Materials Requirements Planning (MRP)

MPS and MRP Execution

Summary

Chapter 11 Concept Questions

Discussion Questions

12 Reverse Logistics and Sustainability

Introduction

Activities and Cost Associated With Reverse Logistics

Product Return – The Reverse Logistics Process

Transforming Reverse Logistics Into a Profit Center

Drivers in Reverse Logistics – System Network Design Considerations

Reverse Logistics Management

Challenges in Reverse Logistics

Reverse Logistics and Sustainability

Reverse Logistics Role in the Circular Economy

Summary

Chapter 12 Concept Questions

Discussion Questions

13 Supply Chain and Logistics Management in the System Life Cycle

Introduction

Supply Chain and Logistics Program Planning

Development of the Work Breakdown Structure (WBS)

Scheduling Supply Chain and Logistics System Activities

Organizing for Supply Chain and Logistics System Management

Integrated Product and Process Development (IPPD)

Staffing the Organization

Controlling

Summary

Chapter 13 Concept Questions

Discussion Questions

14 The Lean, Agile, and Hybrid Supply Chain and Logistics Systems

Lean, Agile, and Hybrid Defined

Brief History of Lean

Lean Tools

Summary

Chapter 14 Concept Questions

Discussion Questions

Index