Managing using information systems a strategic approach 7th Edition by Dennis F Galletta, Keri E Pearlson, Carol S Saunders – Ebook PDF Instant Download/Delivery: 9781119560562 ,111956056X
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Product details:
ISBN 10: 111956056X
ISBN 13: 9781119560562
Author: Dennis F Galletta, Keri E Pearlson, Carol S Saunders
Managing & Using Information Systems: A Strategic Approach provides a solid knowledgebase of basic concepts to help readers become informed, competent participants in Information Systems (IS) decisions. Written for MBA students and general business managers alike, the text explains the fundamental principles and practices required to use and manage information, and illustrates how information systems can create, or obstruct, opportunities within various organizations.
This revised and updated seventh edition discusses the business and design processes relevant to IS, and presents a basic framework to connect business strategy, IS strategy, and organizational strategy. Readers are guided through each essential aspect of information Systems, including information architecture and infrastructure, IT security, the business of Information Technology, IS sourcing, project management, business analytics, and relevant IS governance and ethical issues. Detailed chapters contain mini cases, full-length case studies, discussion topics, review questions, supplemental reading links, and a set of managerial concerns related to the topic
Managing using information systems a strategic approach 7th Edition Table of contents:
Chapter 1: The Information Systems Strategy Triangle
Brief Overview of Business Strategy Frameworks
Why Are Strategic Advantage Models Essential to Planning for Information Systems?
Brief Overview of Organizational Strategies
Brief Overview of Information Systems Strategy
Summary
Key Terms
Discussion Questions
Case Study 1‐1 Amazon in 2019
Case Study 1‐2 Lego
Chapter 2: Strategic Use of Information Resources
Evolution of Information Resources
Information Resources as Strategic Tools
How Can Information Resources Be Used Strategically?
Sustaining Competitive Advantage
Strategic Alliances
Co‐Creating IT and Business Strategy
Summary
Key Terms
Discussion Questions
Case Study 2‐1 Amazon Go: How Far Can It Go?
Case Study 2‐2 Groupon
Chapter 3: Organizational Strategy and Information Systems
Information Systems and Organizational Design
Information Systems and Management Control Systems
Information Systems and Culture
Summary
Key Terms
Discussion Questions
Case Study 3‐1 Uber’s Use of Technology‐Mediated Control
Case Study 3‐2 The FBI
Chapter 4: Digital Systems and the Design of Work
Work Design Framework
How Information Technology Changes the Nature of Work
Where Work Is Done and Who Does It: Mobile and Virtual Work Arrangements
Gaining Acceptance for IT‐Induced Change to Work
Summary
Key Terms
Discussion Questions
Case Study 4‐1 Automation at Southern Glazer’s Wine and Spirits LLC
Case Study 4‐2 Trash and Waste Pickup Services, Inc.
Chapter 5: Information Systems and Digital Transformation
Silo Perspective versus Business Process Perspective
Building Agile and Dynamic Business Processes
Digital Business Transformation
Workflow and Mapping Processes
Types of Enterprise Systems
Enterprise System Issues
Summary
Key Terms
Discussion Questions
Case Study 5‐1 Carestream Health
Case Study 5‐2 Santa Cruz Bicycles
Chapter 6: Architecture and Infrastructure
From Vision to Implementation
The Leap from Strategy to Architecture to Infrastructure
From Strategy to Architecture to Infrastructure: An Example
Virtualization and Cloud Computing
Other Managerial Considerations
Summary
Key Terms
Discussion Questions
Case Study 6‐1 Enterprise Architecture at Chubb Industries
Case Study 6‐2 The Case of Extreme Scientists
Chapter 7: Security
NIST Cybersecurity Framework
IT Security Governance Framework
Cyberattacks and How They Occurred
The Impossibility of 100% Security
What Should Management Do?
How Do We Measure How Secure We Are?
Summary
Key Terms
Discussion Questions
Case Study 7‐1 The Aircraft Communications Addressing and Reporting System (ACARS)
Case Study 7‐2 Sony Pictures: The Criminals Won
Chapter 8: The Business of Information Technology
Organizing to Respond to Business: A Maturity Model
Understanding the IT Organization
What a Manager Can Expect from the IT Organization
What the IT Organization Does Not Do
Chief Information Officer
Building a Business Case
IT Portfolio Management
Valuing IT Investments
Monitoring IT Investments
Funding IT Resources
How Much Does IT Cost?
Summary
Key Terms
Discussion Questions
Case Study 8‐1 Air France/KLM Airlines
Case Study 8‐2 Balanced Scorecards at BIOCO
Chapter 9: Governance of the Information Systems Organization
IT Governance
Centralized versus Decentralized Organizational Structures
Decision Rights and Governance
Platform‐Based Governance
Governance Frameworks for Control Decisions
Summary
Key Terms
Discussion Questions
Case Study 9‐1 IT Governance at Toyota
Case Study 9‐2 The “MyJohnDeere” Platform
Chapter 10: Information Systems Sourcing
Sourcing Decision Cycle Framework
Outsourcing in the Broader Context
Summary
Key Terms
Discussion Questions
Case Study 10‐1 O2 and RPA
Case Study 10‐2 Crowdsourcing at AOL
Chapter 11: Managing IT Projects
What Defines a Project?
What Is Project Management?
Project Elements
IT Projects
IT Project Development Methodologies and Approaches
Managing IT Project Risk
Gauging Success
Summary
Key Terms
Discussion Questions
Case Study 11‐1 Information Displays at Dutch Railways (Nederlandse Spoorwegen)
Case Study 11‐2 Dealing with Traffic Jams in London
Chapter 12: Business Intelligence, Knowledge Management, and Analytics
Competing with Business Analytics
Knowledge Management, Business Intelligence, and Business Analytics
Components of Business Analytics
Big Data
Caveats for Managing Knowledge and Business Intelligence
Summary
Key Terms
Discussion Questions
Case Study 12‐1 Nest and the Internet of Things (IoT)
Case Study 12‐2 Stop & Shop’s Scan It! App
Chapter 13: Privacy and Ethical Considerations in Information Management
Responsible Computing
Corporate Social Responsibility
PAPA: Privacy, Accuracy, Property, and Accessibility
Green Computing
Summary
Key Terms
Discussion Questions
Case Study 13‐1 Equifax’s 2017 Data Breach
Case Study 13‐2 Ethical Decision Making
Glossary
Index
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Tags: Dennis F Galletta, Keri E Pearlson, Carol S Saunders, information systems