Organizational Intelligence and Knowledge Analytics 1st Edition by Brian Mcbreen, John Silson, Denise Bedford ISBN 9781802621778 1802621784

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ISBN 10: 1802621784
ISBN 13: 9781802621778
Author: Brian Mcbreen, John Silson, Denise Bedford

Organizational Intelligence and Knowledge Analytics 1st Edition Table of contents:

Section 1. Knowledge and Intelligence

Chapter 1. Intelligence in Knowledge Economies and Organizations

Chapter Summary

Why We Care about this Topic?

Intelligent Organizations and the Knowledge Economy

Intelligence – Definition and Characterization

Intelligence as a Thing and an Attribute

Intelligence as a Behavior and Way of Working

Organizational Syntropy and Intelligent Behaviors

Intelligent Business Activities and Operations

Intelligent Organizational Cultures and Communications

Intelligent Cultivation and Leveraging of Knowledge Capital

Intelligent Leadership

Intelligent Learning Systems

Entropy and Organizational Pathologies

Uncertainty

Complexity

Ambiguity

Equivocality

Tyranny of Current Intelligence

Overemphasis of Codified Intelligence

Over-Reliance on Previous Judgments

Neglect of Research

Neglect of Anticipatory Intelligence

Loss of Intellectual Middleware

Overemphasis on Analytical Tools and Methods

Hindrance of the Security Mindset

Learning to See Organizational Intelligence and Stupidity

Chapter Review

References and Recommended Future Readings

Chapter 2. Traditional Intelligence Work

Chapter Summary

Why We Care about this Topic?

Knowledge and Intelligence in the Industrial Economy

Intelligence Sectors in the Industrial Economy

The Traditional Intelligence Life Cycle Model

What Do the Planning and Direction Involve?

What Does the Collection Stage Involve?

What Does the Processing and Exploitation Stage Involve?

What Does the Analysis and Production Stage Involve?

What Does the Dissemination and Integration Stage Involve?

Historical Evolution of Intelligence Work

What We Can Learn from Each Intelligence Domain?

Domain 1. Military Intelligence

Domain 2: Business and Competitive Intelligence

Domain 3: Law Enforcement and Judicial Investigations

Domain 4: Judicial Forensics and Investigations

Domain 5: National Security Work

Domain 6: Market Intelligence Process

Domain 7: Financial Intelligence Process

Domain 8: Medical Diagnostics and Intelligence Process

Domain 9: Digital Forensic Analysis

Domain 10: Computer Forensics Process

Chapter Review

References and Recommended Future Readings s

Chapter 3. Intelligence Work for the Knowledge Economy

Chapter Summary

Why We Care about this Topic?

The Future of Intelligence Work in the Knowledge Economy

Future Intelligence – Definition and Characterization

Conceptual Framework of the New Intelligence Work

Design Capabilities

Analytical Capabilities

Automation Capabilities

Acceleration Capabilities

Chapter Review

References and Recommended Future Readings

Chapter 4. Knowledge Capital as an Intelligence Source

Chapter Summary

Why We Care about the Use of Knowledge?

Leveraging Knowledge in the Intelligence Framework

Knowledge Capital – Definitions and Characterizations

Human Capital Assets

Structural Capital Assets

Relational Capital Assets

Knowledge Assets by Intelligence Capabilities

Knowledge in the Design Capability

Knowledge Assets in the Analysis Capability

Knowledge Assets in the Automate Capability

Knowledge Assets in the Accelerate Capability

Chapter Review

References and Recommended Future Readings

Section 2. New Intelligence Capabilities

Chapter 5. The Design Capability

Chapter Summary

Why We Care about this Topic?

Design – Definition and Characterization

Design as a Way of Thinking

Design as a Way of Working

Environmental Scanning

Problem Detection and Discovery

Problem Decomposition and Recomposition

Brainstorming

Critical Thinking

Problem Definition

Hypothesis Development

Factor Identification

Model Building

Source Identification

Blueprinting

Degrees of Design Thinking and Design Working

Chapter Summary

References and Recommended Future Readings

Chapter 6. Analysis Capability

Chapter Summary

Why We Care about this Topic?

Analysis – Definition and Characterization

Analytical Capabilities

Blueprinting and Engineering the Design

Analytical Method Selection

Model Setup

Explaining Assumptions and Constraints

Source Collection

Source Organization

Source Curation and Cleaning

Testing of the Model

Interpretation of Testing Results

Assessment of Testing Results

Recomposition

Degrees of Analysis – Thinking and Working

Chapter Review

References and Recommended Future Readings

Chapter 7. The Automate and Operationalize Capability

Chapter Summary

Why We Care about this Topic?

Automation and Operationalization – Definition and Characterization

Automation and Operationalization Capabilities

Establish Business Model

Build to Operate Model

Operationalize and Deploy

Train and Retrain

Monitoring, Feedback, and Anomaly Detection

Chapter Review

References and Recommended Future Readings

Chapter 8. The Accelerate Capability

Chapter Summary

Why We Care about this Topic?

Acceleration – Definition and Characterization

Acceleration and Integration Capabilities

Review and Reaffirmation of the Fundamental Business Model

Integrating New Capabilities into the Institutional Product Line

Cross-organization Socialization and Adoption of New Capabilities

Adaptation and Calibration

Chapter Review

References and Recommended Future Readings

Section 3. Sustaining the Intelligent Organization

Chapter 9. Capacity Building for Organizational Intelligence and Analytics

Chapter Summary

Why We Care about Intelligence Capacity?

Capacity Building – Definitions and Characterizations

Building Capacity for Organizational Intelligence Holistically

Building Knowledge Capacity Strategically

Building Organizational Capacity Through Individual Actions

Building Organizational Capacity Collectively

Organizational Intelligence Roles and Responsibilities – Future State

Strategic Organizational Intelligence Responsibilities

Specialized Organizational Intelligence Roles and Responsibilities

Business-aligned Organizational Intelligence Roles and Responsibilities

Universal Organizational Intelligence Roles and Responsibilities

Role of Culture in Building Intelligence Capacity

Building Capacity for the Short and Long Term

Role of Learning in Intelligence Capacity

Expanding the Strategy Beyond Analytics

Balancing Capacity Across Domain and Specialized Operations

Chapter Review

References and Recommendations For Future

Chapter 10. Organizational Intelligence Roles, Responsibilities, and Competencies

Chapter Summary

Roles, Responsibilities, and Competencies – Definitions and Characterizations

Definitions of Roles and Responsibilities

Definition of Competencies

People and Work Competence

Levels and Alignments of Roles and Responsibilities

Strategic Roles and Competencies

Specialized Roles and Competencies

Business-aligned Roles and Competencies

Universal Roles and Competencies

Definition of Proficiency

Chapter Summary

References and Recommending Readings for Future

Chapter 11. Crafting and Sustaining an Organizational Intelligence Strategy

Chapter Summary

Why We Care about Intelligence Strategies?

Organizational Intelligence Strategies

Visions of Intelligent Organizations

Missions and Goals of Intelligence Work

Intelligent Cultures

Intelligence Strategies

Tactics

Chapter Summary

References and Recommended Future Reading

Chapter 12. Business Stories of Intelligent Organizations

Chapter Summary

Why We Care about Business Stories?

Business Story 1. Proactive Leading Indicators in a Strong Safety Culture

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 2. Automated Signal Detection in Competitive Intelligence

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 3. Augmented Trending Analysis in Manufacturing Quality

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 4. Solving for Global Staffing Alignment

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 5. Modeling Elections without Data

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 6. Projecting the Course of COVID and the Economy

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 7. Designing Intelligence into Energy Systems Maintenance

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 8. Intelligent Insurance Risk Models

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 9. Augmented Monitoring of Climatic Events

The Example

The Problem

The Solution

Chapter Touchpoints

Business Story 10. Multivariate Market Discovery

The Example

The Problem

The Solution

Chapter Touchpoints

Reference

Appendix A. Pulling it all Together – Sample Project Plan: Pulling it all Together

Chapter Summary

Explaining the Project Plan

How to Use the Project Plan?

Appendix B. Toolkit of Analytical Methods: Developing a Toolkit of Analytical Methods

Index

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Brian Mcbreen,John Silson,Denise Bedford,Organizational Intelligence,Knowledge Analytics