The Big Book of HR 10th Anniversary Edition by Barbara Mitchell, Cornelia Gamlem ISBN 9781632651945 1632651947
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ISBN 10: 1632651947
ISBN 13: 9781632651945
Author: Barbara Mitchell, Cornelia Gamlem
The Big Book of HR 10th Anniversary Edition Table of contents:
Chapter 1: Introduction to HR
How to Use This Book
What’s New in the 10th Anniversary Edition
Chapter 2: HR and Technology
Data and People Analytics
Data Management, Privacy, and Security
The HR–IT Relationship
Challenge to HR Professionals
Big Ideas
Section 1: Talent Acquisition
Chapter 3: Workforce Planning . . . Succession Planning
Step-by-Step Process to Develop a Workforce Plan
Checklist for Evaluating a Workforce Plan
Succession Management as a Workforce Planning Tool
Big Ideas
Chapter 4: The Legal Landscape of Employee Rights
Employment-at-Will
Theories of Discrimination
Nondiscrimination Laws
Retaliation
Equal Employment Opportunity Commission (EEOC)
Other Laws Affecting Employee Rights
Big Ideas
Chapter 5: Job Analysis and Descriptions
Job Analysis
How to Conduct a Job Analysis
Job Descriptions
Essential Job Functions
Big Ideas
Chapter 6: Strategic Recruitment
Employment Branding
Strategic Decisions
Options to Consider
Potential Legal Issues with a Contingent Workforce
Determining Hiring Criteria
Hire for Culture
The Selection Process
Filling an Open Position
Internal Transfer or Promotion
External Hire
Reviewing Resumes
Internal Hiring Process
External Recruiting
EEO Staffing Issues to Consider
Global Staffing Challenges
Knowing When You Need Outside Help to Fill a Position
Using Social Media to Recruit
Big Ideas
Chapter 7: Interviewing and Hiring
Screening Applicants
The Candidate Experience
The Interview
Spotting Potential Superstars in the Hiring Process
Additional Interview Opinions
Training Managers to Interview
Preemployment Assessments
Making a Hiring Decision
Background Checks
Making the Final Decision
Rejecting Applicants
Making a Job Offer
Employment Contracts
Relocation
Big Ideas
Chapter 8: Employee Onboarding
Before the First Day
Orientation Programs
The Manager’s Role on Day 1
30-Day, 60-Day, and 90-Day Check-ins
Executive Onboarding
Big Ideas
Section 2: The Employee Experience
Chapter 9: Employee Engagement
Sample Employee Satisfaction Survey Questions
Big Ideas
Chapter 10: Employee Retention
Cost of Turnover
Strategic Retention
Realistic Job Preview
Follow-up Exit Interviews
Targeted Retention Strategies
Big Ideas
Chapter 11: Flexibility and Work
Traditional Flexible Work Arrangements
The Changing Landscape of Working
The Legal Landscape
Success Factors for Working Remotely
Challenges of Working Remotely
Big Ideas
Chapter 12: Employee Rewards and Recognition
Peer Reward Programs
Use Gamification in Your Recognition Program
Big Ideas
Section 3: Total Rewards
Chapter 13: The Legal Landscape of Compensation
The Fair Labor Standards Act (FLSA), 1938
Portal-to-Portal Act, 1947
Employee Commuting Flexibility Act, 1996
State-Level Wage and Hour Laws
Equal Pay Act, 1963
Title VII of the Civil Rights Act of 1964 (Title VII), the Americans with Disabilities Act (ADA), and the Age Discrimination in Employment Act (ADEA)
Lilly Ledbetter Fair Pay Act, 2009
Compensation Transparency and Pay Equity Laws
Big Ideas
Chapter 14: Compensation: An Introduction
Developing a Pay System
Incentive Pay
Sales Compensation
Compensating Employees in a Global Environment
Executive Compensation
Finding and Addressing Pay Gaps
Compensation Transparency
Big Ideas
Chapter 15: Developing a Salary Structure
Conducting Job Evaluations
Finding and Using Salary Surveys
Creating a Pay Structure
Big Ideas
Chapter 16: The Legal Landscape of Employee Benefits
Family and Medical Leave Act of 1993 (FMLA)
Employee Retirement Income Security Act (ERISA), 1974
Retirement Equity Act, 1984
Health Insurance Portability and Accountability Act (HIPAA), 1996
Older Worker’s Benefit Protection Act (OWBPA), 1990
Uniformed Services Employment and Reemployment Rights Act (USERRA), 1994
Mental Health Parity Act, 1996
Patient Protection and Affordable Care Act (PPACA or ACA), 2011
Revenue Act of 1978
Tax Reform Act
The Omnibus Budget Reconciliation Act, 1986
Securities and Exchange Act, 1934
Sarbanes-Oxley Act (SOX), 2002
State and Local Leave Laws
Big Ideas
Chapter 17: Employee Benefits
Mandatory Benefits
Health and Welfare Benefits
Employee Assistance Programs
Other Core Benefits
Retirement Plans
Benefits for a Changing Workforce
Communicating Benefits Information
Big Ideas
Section 4: Employee Development
Chapter 18: Promotions and Other Internal Movements
Competitive Promotions
Noncompetitive Promotions
Other Types of Job Movement
Documenting Job Movements
Considering Employees for Promotions
Manager’s Role in Career Development
Big Ideas
Chapter 19: Assessing Employee Development Needs
Possible Assessment Methods
Tips for Preparing and Implementing
Surveys and Questionnaires
Big Ideas
Chapter 20: Best Approaches to Developing Employees
Creating a Learning Culture
Getting Started
Microlearning
Training
Mentoring
Reskilling
Training for a Gig Economy
On-the-Job Training (OJT)
Job Rotation
Management Role in Employee Development
Evaluating Employee Development
Big Ideas
Chapter 21: Coaching as an Employee Development Strategy
The Role of HR in Coaching
Choosing a Coach
A Typical Engagement
Big Ideas
Chapter 22: Performance Management
Appraisals and Traditional Approach
A Focus on Outcomes
Common Elements
Legal Considerations
Big Ideas
Section 5: Employee Relations
Chapter 23: Employee and Labor Relations
Positive Culture and Policies
Employee Handbooks
Employee Communications
A Sampling of Sound People-Management Policies
Conducting Investigations
Labor Relations
Big Ideas
Chapter 24: Workplace Harassment
Harassment Defined
Examples of Harassment Behavior
Concepts and Standards
Employer’s Obligations
Beyond Compliance
Big Ideas
Chapter 25: Diversity, Equity, and Inclusion
Defining Diversity
Establishing Equity
Assuring Inclusion
Developing Diversity Initiatives
Big Ideas
Chapter 26: Risk Management
The Legal Landscape of Safety and Health: Occupational Safety and Health Act, 1970
Workplace Safety and Health
Safety Management Programs
Health Hazards
Health and Wellness Programs
Substance Abuse and Drug Testing
Workplace Security
Emergency Preparedness and Response
Big Ideas
Chapter 27: Ending the Employment Relationship
Types of Terminations
The Legal Landscape
Terminations for Cause
Termination Notifications
Layoffs
Outprocessing and Exit Interviews
Maintaining a Relationship with Former Employees
Big Ideas
Conclusion: Emerging Trends and Challenges
Appendix: Additional Resources
Definitions Under the ADA
Guidelines for Avoiding Retaliation
Tips for Preventing Workplace Discrimination and Harassment
Job Analysis Interview Questions
IRS Independent Contractor Test
Sample Internal Transfer Policy
Sample Behavioral Interviewing Questions
Legal and Illegal Interview Questions
Sample Reference-Checking Template
Sample Offer Letter
Onboarding Checklist
The FLSA Duties Test Checklist
Glossary of Select Compensation Terms
Key Definitions Under the FMLA
Sample Training Evaluation Form
Sample Performance Factors
Sample Performance Ratings and Definitions
Employee Handbook Table of Contents
Guidelines for Documenting Workplace Issues
Guidelines to Address Union Activity
Sample Categories of Unacceptable Conduct
Manager’s Termination Checklist
Sample Exit Interview Questions
Notes
Bibliography
Index
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